Item - 2026.TTH5.2

The People, Culture and Governance Committee received this item for information.

Winslow Taylor, Director - Human Rights and Investigations and Ilana Raynai, Senior Investigator and Advisor, delivered a presentation on this item.

The Workplace Harassment and Discrimination Policy (formerly titled Respect and Dignity Policy) was reviewed in accordance with the Occupational Health and Safety Act (OHSA), which mandates an annual review of workplace harassment-related policies. The updates also align with TTC’s Corporate Plan , best practices, the Ontario Human Rights Commission guidelines, and recommendations from the City of Toronto Auditor General’s Audit of the Toronto Transit Commission’s Non-Union Workforce Planning and Management report.

In their report, the Auditor General recommended that the TTC update current policies and procedures to ensure clear roles and responsibilities for each investigative unit and other involved personnel including management, Employee Relations, and Human Resources, and communicate this information to employees.

The Human Rights and Investigation Department (HRID) led a comprehensive review of the Workplace and Harassment Policy, incorporating reflective input from internal and external stakeholders. The revised policy introduces significant improvements to:

• enhance clarity and accessibility through plain language and streamlined structure;
• strengthen safety by adding guiding principles that reinforce a respectful and trauma-informed complaints process; and
• modernize the complaints process with clearer roles, expanded definitions that provide a lens and framework to ground our work, and improved access points.