Item - 2026.TTC14.7

Tracking Status

TTC14.7 - Fare Collection Update

Decision Type:
ACTION
Status:
Amended

Confidential Attachment - This report contains information about a position, plan, procedure, criteria or instruction to be applied to any negotiations carried on or to be carried on by or on behalf of the City or local board.

Commission Decision

The TTC Board:


1. Adopted the recommendations in Confidential Attachment 2; and


2. Authorized the information in Confidential Attachment 2 to remain confidential until such time as the final negotiations have been completed and all necessary agreements have been executed.

 

3. Directed the CEO, Toronto Transit Commission to engage with Metrolinx to make the necessary PRESTO process and technical enhancements to improve TTC’s Post-Secondary fare products (including enabling Fare Capping) by offering a digital solution similar to GO Transit’s Student ID and to develop a PRESTO-enabled Support Person Assistance Card.

 

4. Given the importance of an automated fare collection system for TTC’s revenue collection, and ensuring TTC understands value for money of current industry offerings, the TTC Board directed TTC staff to complete a market sounding for an automated fare collection system

Origin

(April 16, 2026) Report from the Chief Strategy and Customer Experience Officer

Summary

The purpose of this report is to provide the TTC Board with an update on the TTC-Metrolinx Master E-Fare Collection Outsourcing Agreement.

 

The 2012 TTC-Metrolinx Master E-Fare Collection Outsourcing Agreement (the “Agreement”) has an initial term of 15 years which expires on November 28, 2027. The Agreement outlines that it would automatically renew for five years (to 2032) unless either the TTC or Metrolinx provided 24-months’ notice of their desire not to renew. In May 2025, Metrolinx provided notice to the TTC to opt-out of the automatic renewal prior to the November 27, 2025 deadline, and their intent to negotiate a new contract.

Background Information

(April 16, 2026) Report and Attachment 1 from the Chief Strategy and Customer Experience Officer on Fare Collection Update
https://www.toronto.ca/legdocs/mmis/2026/ttc/bgrd/backgroundfile-285895.pdf
Attachment 2 - Confidential Attachment

Communications

(April 14, 2026) Letter from Adam Roy Cohoon (TTC.Main)

Speakers

Adam Roy Cohoon

Motions

Motion to Amend Item (Additional) moved by Councillor Josh Matlow (Carried)

Direct the CEO, Toronto Transit Commission to engage with Metrolinx to make the necessary PRESTO process and technical enhancements to improve TTC’s Post-Secondary fare products (including enabling Fare Capping) by offering a digital solution similar to GO Transit’s Student ID and to develop a PRESTO-enabled Support Person Assistance Card.


Motion to Amend Item (Additional) moved by Councillor Jamaal Myers (Carried)

Given the importance of an automated fare collection system for TTC’s revenue collection, and ensuring TTC understands value for money of current industry offerings, the TTC Board directs TTC staff to complete a market sounding for an automated fare collection system


Motion to Adopt Item as Amended moved by Councillor Jamaal Myers (Carried)
Source: Toronto City Clerk at www.toronto.ca/council