Item - 2026.PH29.4

Tracking Status

  • City Council adopted this item on April 22 and 23, 2026 with amendments.
  • This item was considered by the Planning and Housing Committee on April 14, 2026 and adopted without amendment. It will be considered by City Council on April 22 and 23, 2026.
  • See also By-law 373-2026

PH29.4 - RentSafeTO Update

Decision Type:
ACTION
Status:
Amended
Wards:
All

City Council Decision

City Council on April 22 and 23, 2026, adopted the following:

 

1. City Council establish a fee for reissuing an apartment building colour-coded sign and amend Toronto Municipal Code Chapter 441, Fees and Charges, Appendix C – Schedule 12, Municipal Licensing and Standards by adding the following fee shown in the table below:

 

Reference

Service Fee

Description

Category

Fee Basis

Fee

Annual Adjustment

NEW

Private Properties

Apartment building colour-coded sign re-issuance

Full cost recovery

Each

Variable: $42.73-$46.81

Yes

 

2. City Council direct that the amendments to Toronto Municipal Chapter 441, Fees and Charges in Part 1 above come into effect on June 15, 2026.

 

3. City Council waive the fee in Part 1 above for the following social housing providers:

 

a. Toronto Community Housing Corporation;

 

b. non-profit providers of assisted or social housing under a program administered by the City of Toronto; and

 

c. dedicated supportive housing providers funded by the Province of Ontario.

 

4. City Council authorize the Executive Director, Municipal Licensing and Standards, to waive the fee in Part 1 above on a case-by-case basis.

 

5. City Council amend the fees related to undertaking remedial work in Toronto Municipal Code Chapter 441, Fees and Charges, Appendix C – Schedule 12, Municipal Licensing and Standards by amending the fees and annual adjustments as shown in bold in the table below:

 

Reference

Service Fee

Description

Category

Fee Basis

Fee

Annual Adjustment

61

Private Properties

Remedial work for contracts up to $500

Full Cost Recovery

Per remedial work

$100.00

Yes

62

Private Properties

Remedial work for contracts ranging from $501-$1,000

Full Cost Recovery

Per remedial work

$200.00

Yes

63

Private Properties

Remedial work for contracts ranging from $1,001-$2,000

Full Cost Recovery

Per remedial work

$400.00

Yes

64

Private Properties

Remedial work for contracts ranging from $2,001-$5,000

Full Cost Recovery

Per remedial work

$1,000.00

Yes

65

Private Properties

Remedial work for contracts ranging from $5,001-$10,000

Full Cost Recovery

Per remedial work

$2,000.00

Yes

66

Private Properties

Remedial work for contracts over $10,000

Full Cost Recovery

Per remedial work

Variable: 20 percent of contract cost

Yes

 

6. City Council direct that the amendments to Toronto Municipal Chapter 441, Fees and Charges in Part 5 above come into effect immediately.

 

7. City Council direct the Executive Director, Municipal Licensing and Standards to monitor the implementation of changes made to the RentSafeTO program, including changes to the building evaluation tool and colour-coded signage system and include data about colour-coded signage in future iterations of the RentSafeTO Annual report.

 

8. City Council direct the Executive Director, Municipal Licensing and Standards to continue ongoing tenant education and engagement through RentSafeTO to promote awareness of building maintenance standards, program updates, and the rights and responsibilities of tenants and building owners and operators.

 

9. City Council direct the Executive Director, Municipal Licensing and Standards, to review the definition of “Apartment Building” under Toronto Municipal Code Chapter 354, Apartment Buildings, including the term “purpose-built”, and whether to include mixed-tenure buildings.


10. City Council direct the Executive Director, Municipal Licensing and Standards to clarify how tenants are engaged during audits and targeted engagements, including whether bylaw enforcement officers knock on tenants’ doors and how tenants can submit service requests as part of an engagement process.


11. City Council direct the Executive Director, Municipal Licensing and Standards to explore the feasibility of requiring building owners to provide notice directly to tenants of some or all of the items required to be posted on the Tenant Notification Board, as identified in section 3.2.B of Toronto Municipal Code Chapter 354, Apartment Buildings.

Public Notice Given

Background Information (Committee)

(March 27, 2026) Report from the Interim Executive Director, Municipal Licensing and Standards on RentSafeTO Update Report
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285682.pdf
Attachment 1: Stakeholder Engagement Summary and Survey Results
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285655.pdf
Attachment 2: Colour-Coded Signage
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285656.pdf
Attachment 3: Roster of Contractors for Municipal Licensing and Standards’ Rental Standards Services (RSS) Team
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285657.pdf
(April 7, 2026) Public Notice
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285658.pdf

Communications (Committee)

(April 13, 2026) Letter from Melissa Goldstein and Lindsay Blackwell, No Demovictions (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209797.pdf
(April 13, 2026) Letter from Jason Ash and Liz Morellato, Co-chairs, Leaside Towers Tenants Association (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209842.pdf
(April 13, 2026) Submission from Ryan Endoh, Chair, Dawes ACORN Tenants’ Association (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209874.pdf
(April 13, 2026) Submission from Ty Riches, Lead Organizer, on behalf of the Toronto ACORN Board (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209881.pdf
(April 13, 2026) E-mail from Arnold Margulis (PH.New)
(April 14, 2026) Letter from Yaroslava Avila Montenegro, Executive Director, Federation Of Metro Tenants' Associations (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209509.pdf
(April 14, 2026) E-mail from Nicole Corrado (PH.New)
(April 14, 2026) E-mail from Jennie Worden (PH.New)

Communications (City Council)

(April 21, 2026) Submission from Ty Riches on behalf of Toronto ACORN Board Members Alejandra Ruiz Vargas, Marva Burnett, Stacey Semple, Marcia Stone, Edina Edmunds, and James Maroosis (CC.New)
https://www.toronto.ca/legdocs/mmis/2026/cc/comm/communicationfile-210139.pdf

Motions (City Council)

1 - Motion to Amend Item (Additional) moved by Councillor Josh Matlow (Carried)

That:

 

1. City Council direct the Executive Director, Municipal Licensing and Standards, to review the definition of “Apartment Building” under Toronto Municipal Code Chapter 354, Apartment Buildings, including the term “purpose-built”, and whether to include mixed-tenure buildings.


2. City Council direct the Executive Director, Municipal Licensing and Standards to clarify how tenants are engaged during audits and targeted engagements, including whether bylaw enforcement officers knock on tenants’ doors and how tenants can submit service requests as part of an engagement process.


3. City Council direct the Executive Director, Municipal Licensing and Standards to explore the feasibility of requiring building owners to provide notice directly to tenants of some or all of the items required to be posted on the Tenant Notification Board, as identified in section 3.2.B of Toronto Municipal Code Chapter 354, Apartment Buildings.

Vote (Amend Item (Additional)) Apr-23-2026 11:02 AM

Result: Carried Majority Required - PH29.4 - Matlow - motion 1
Total members that voted Yes: 23 Members that voted Yes are Paul Ainslie, Brad Bradford, Alejandra Bravo, Jon Burnside, Lily Cheng, Rachel Chernos Lin, Olivia Chow, Mike Colle, Vincent Crisanti, Paula Fletcher, Parthi Kandavel, Ausma Malik, Nick Mantas, Josh Matlow, Chris Moise, Amber Morley, Jamaal Myers, Frances Nunziata (Chair), Gord Perks, Anthony Perruzza, Dianne Saxe, Neethan Shan, Michael Thompson
Total members that voted No: 1 Members that voted No are Stephen Holyday
Total members that were Absent: 2 Members that were absent are Shelley Carroll, James Pasternak

Motion to Adopt Item as Amended (Carried)

Vote (Adopt Item as Amended) Apr-23-2026 11:03 AM

Result: Carried Majority Required - PH29.4 - Adopt item as amended
Total members that voted Yes: 23 Members that voted Yes are Paul Ainslie, Brad Bradford, Alejandra Bravo, Jon Burnside, Lily Cheng, Rachel Chernos Lin, Olivia Chow, Mike Colle, Vincent Crisanti, Paula Fletcher, Parthi Kandavel, Ausma Malik, Nick Mantas, Josh Matlow, Chris Moise, Amber Morley, Jamaal Myers, Frances Nunziata (Chair), Gord Perks, Anthony Perruzza, Dianne Saxe, Neethan Shan, Michael Thompson
Total members that voted No: 1 Members that voted No are Stephen Holyday
Total members that were Absent: 2 Members that were absent are Shelley Carroll, James Pasternak

PH29.4 - RentSafeTO Update

Decision Type:
ACTION
Status:
Adopted
Wards:
All

Public Notice Given

Committee Recommendations

The Planning and Housing Committee recommends that:

 

1. City Council establish a fee for reissuing an apartment building colour-coded sign and amend Toronto Municipal Code Chapter 441, Fees and Charges, Appendix C – Schedule 12, Municipal Licensing and Standards by adding the following fee shown in the table below:

 

Reference

Service Fee

Description

Category

Fee Basis

Fee

Annual Adjustment

NEW

Private Properties

Apartment building colour-coded sign re-issuance

Full cost recovery

Each

Variable: $42.73-$46.81

Yes

 

2. City Council direct that the amendments to Toronto Municipal Chapter 441, Fees and Charges in Recommendation 1 come into effect on June 15, 2026.

 

3. City Council waive the fee in Recommendation 1 for the following social housing providers:

 

a. Toronto Community Housing Corporation;

b.  Non-profit providers of assisted or social housing under a program administered by the City of Toronto; and

c. Dedicated supportive housing providers funded by the Province of Ontario.

 

4. City Council authorize the Executive Director, Municipal Licensing and Standards, to waive the fee in Recommendation 1 on a case-by-case basis.

 

5. City Council amend the fees related to undertaking remedial work in Toronto Municipal Code Chapter 441, Fees and Charges, Appendix C – Schedule 12, Municipal Licensing and Standards by amending the fees and annual adjustments as shown in bold in the table below:

 

Reference

Service Fee

Description

Category

Fee Basis

Fee

Annual Adjustment

61

Private Properties

Remedial work for contracts up to $500

Full Cost Recovery

Per remedial work

$100.00

Yes

62

Private Properties

Remedial work for contracts ranging from $501-$1,000

Full Cost Recovery

Per remedial work

$200.00

Yes

63

Private Properties

Remedial work for contracts ranging from $1,001-$2,000

Full Cost Recovery

Per remedial work

$400.00

Yes

64

Private Properties

Remedial work for contracts ranging from $2,001-$5,000

Full Cost Recovery

Per remedial work

$1,000.00

Yes

65

Private Properties

Remedial work for contracts ranging from $5,001-$10,000

Full Cost Recovery

Per remedial work

$2,000.00

Yes

66

Private Properties

Remedial work for contracts over $10,000

Full Cost Recovery

Per remedial work

Variable: 20 percent of contract cost

Yes

 

6. City Council direct that the amendments to Toronto Municipal Chapter 441, Fees and Charges in Recommendation 5 come into effect immediately.

 

7. City Council direct the Executive Director, Municipal Licensing and Standards to monitor the implementation of changes made to the RentSafeTO program, including changes to the building evaluation tool and colour-coded signage system and include data about colour-coded signage in future iterations of the RentSafeTO Annual report.

 

8. City Council direct the Executive Director, Municipal Licensing and Standards to continue ongoing tenant education and engagement through RentSafeTO to promote awareness of building maintenance standards, program updates, and the rights and responsibilities of tenants and building owners and operators.

Origin

(March 27, 2026) Report from the Interim Executive Director, Municipal Licensing and Standards

Summary

Toronto Municipal Code Chapter 354, Apartment Buildings, outlines maintenance and operational standards for purpose-built rental buildings with three or more storeys and ten or more rental units. These standards are enforced through the City's RentSafeTO: Apartment Building Standards program, which aims to strengthen compliance with City bylaws, enhance tenant engagement and access to information, and promote proactive maintenance in apartment buildings to prevent the deterioration of critical housing stock.

 

At its meeting on April 17, 2024, City Council directed Municipal Licensing and Standards (MLS) to report back on several directives pertaining to the program, including the building evaluation tool, remedial action processes, and other program updates (2024.PH11.8). At its meeting on July 23, 2025, City Council further directed MLS to establish a colour-coded rating system and to report back in 2026 on an implementation plan for the system (2025.MM32.23). Bylaw amendments for the system were approved by Council on October 8, 2025, and will come into effect on June 15, 2026 (2025.CC33.25).

 

This report responds to Council direction by:

 

- Enhancing the design of the program’s building evaluation tool, including amending risk level weightings of higher risk building evaluation categories, extending re-evaluation timelines, increasing score deductions for active violations, incorporating reactive scores into the program’s audit threshold calculation, and changing the timing of audits and evaluations.

 

- Providing an update on the implementation of a colour-coded signage system for RentSafeTO, which will be in effect on June 15, 2026.

 

- Outlining the development of a remedial action framework to support MLS staff and prioritize addressing persistent non‑compliance.

 

- Summarizing actions taken to respond to other outstanding directives.

 

This report also proposes amendments to Chapter 441, Fees and Charges, to support the implementation of the colour-coded signage system and MLS’ remedial action framework.

Background Information

(March 27, 2026) Report from the Interim Executive Director, Municipal Licensing and Standards on RentSafeTO Update Report
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285682.pdf
Attachment 1: Stakeholder Engagement Summary and Survey Results
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285655.pdf
Attachment 2: Colour-Coded Signage
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285656.pdf
Attachment 3: Roster of Contractors for Municipal Licensing and Standards’ Rental Standards Services (RSS) Team
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285657.pdf
(April 7, 2026) Public Notice
https://www.toronto.ca/legdocs/mmis/2026/ph/bgrd/backgroundfile-285658.pdf

Communications

(April 13, 2026) Letter from Melissa Goldstein and Lindsay Blackwell, No Demovictions (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209797.pdf
(April 13, 2026) Letter from Jason Ash and Liz Morellato, Co-chairs, Leaside Towers Tenants Association (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209842.pdf
(April 13, 2026) Submission from Ryan Endoh, Chair, Dawes ACORN Tenants’ Association (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209874.pdf
(April 13, 2026) Submission from Ty Riches, Lead Organizer, on behalf of the Toronto ACORN Board (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209881.pdf
(April 13, 2026) E-mail from Arnold Margulis (PH.New)
(April 14, 2026) Letter from Yaroslava Avila Montenegro, Executive Director, Federation Of Metro Tenants' Associations (PH.New)
https://www.toronto.ca/legdocs/mmis/2026/ph/comm/communicationfile-209509.pdf
(April 14, 2026) E-mail from Nicole Corrado (PH.New)
(April 14, 2026) E-mail from Jennie Worden (PH.New)

Speakers

Marcia Stone, Weston ACORN
Stacey Semple, Downtown Toronto ACORN
Alejandra Ruiz Vargas, East York ACORN
Ryan Endoh, Dawes ACORN Tenants’ Association
Mason Fitzpatrick, Federation of Metro Tenants' Associations
Daryl Chong, Greater Toronto Apartment Association
Ann Lee
Nicole Corrado
Arnold Margulis

Motions

Motion to Adopt Item moved by Councillor Frances Nunziata (Carried)

Vote (Adopt Item) Apr-14-2026

Result: Carried Majority Required
Total members that voted Yes: 4 Members that voted Yes are Josh Matlow, Jamaal Myers, Frances Nunziata, Gord Perks (Chair)
Total members that voted No: 0 Members that voted No are
Total members that were Absent: 2 Members that were absent are Brad Bradford, Vincent Crisanti
Source: Toronto City Clerk at www.toronto.ca/council