Item - 2026.MM40.30

City Council on April 22 and 23, 2026, adopted the following:

1. City Council direct the City Manager to report to the June 24, 25 and 26, 2026, meeting of City Council on a pilot program to establish a Ward-Based Maintenance Team, composed of City staff trained and equipped to perform:

a. litter collection and illegal dumping clean up;

b. grass cutting and landscaping;

c. minor tree trimming and debris removal;

d. pothole and minor sidewalk repair; and

e. general public realm maintenance.

2. City Council direct the City Manager to include in the report requested in Part 1 above the following elements in the design of the Ward-Based Maintenance Team pilot:

a. use existing staff and resources, with a focus on improving coordination across divisions;

b. include a locally informed work plan, developed in consultation with the ward Councillor, resident associations and community groups, and Local Business Improvement Areas; and

c. be implemented in four wards across the City with one in each Community Council District.

3. City Council direct the City Manager to include in the report on the Ward-Based Maintenance Team pilot program requested in Part 1 above:

a. operational feasibility within existing collective agreements;

b. opportunities to integrate existing staff and resources;

c. opportunities to reduce 311 service backlogs and repeat calls;

d. cost implications and potential efficiencies; and

e. potential service level improvements and response times.