Item - 2026.IE30.14
Tracking Status
- City Council adopted this item on June 24 and 25, 2026 without amendments.
- This item was considered by Infrastructure and Environment Committee on June 10, 2026 and was adopted with amendments. It will be considered by City Council on June 24 and 25, 2026.
IE30.14 - Improvement of Tactile Wayfinding in Line 5 Stations
- Decision Type:
- ACTION
- Status:
- Adopted
- Wards:
- All
City Council Decision
City Council on June 24 and 25, 2026, adopted the following:
1. City Council request the Chief Executive Officer, Metrolinx, in consultation with the Chief Executive Officer, Toronto Transit Commission, the Toronto Accessibility Advisory Committee and the Accessibility Advisory Committee on Transit, to improve tactile wayfinding for those with visual impairments in stations along Line 5 to ensure that riders can safely navigate to escalators, elevators and stairs, and to establish this as a standard approach for future stations and existing stations undergoing refurbishment.
Background Information (Committee)
https://www.toronto.ca/legdocs/mmis/2026/ie/bgrd/backgroundfile-287897.pdf
Communications (City Council)
Motions (City Council)
Vote (Adopt Item) Jun-25-2026 4:28 PM
| Result: Carried | Majority Required - IE30.14 - Adopt the item |
|---|---|
| Total members that voted Yes: 20 | Members that voted Yes are Paul Ainslie, Brad Bradford, Alejandra Bravo, Jon Burnside, Shelley Carroll, Lily Cheng, Olivia Chow, Stephen Holyday, Parthi Kandavel, Ausma Malik, Nick Mantas, Josh Matlow, Amber Morley, Jamaal Myers, Frances Nunziata (Chair), James Pasternak, Gord Perks, Dianne Saxe, Neethan Shan, Michael Thompson |
| Total members that voted No: 0 | Members that voted No are |
| Total members that were Absent: 6 | Members that were absent are Rachel Chernos Lin, Mike Colle (Interest Declared), Vincent Crisanti, Paula Fletcher, Chris Moise, Anthony Perruzza |
Declared Interests (City Council)
Councillor Mike Colle - as his son, Josh Colle, works for the Toronto Transit Commission as the Chief Strategy and Customer Experience Officer.
Written Declaration: https://secure.toronto.ca/council/declared-interest-file.do?id=13146
IE30.14 - Improvement of Tactile Wayfinding in Line 5 Stations
- Decision Type:
- ACTION
- Status:
- Amended
- Wards:
- All
Committee Recommendations
The Infrastructure and Environment Committee recommends that:
1. City Council request the Chief Executive Officer, Metrolinx, in consultation with the Chief Executive Officer, TTC, the Toronto Accessibility Advisory Committee and the Accessibility Advisory Committee on Transit, to improve tactile wayfinding for those with visual impairments in stations along Line 5 to ensure that riders can safely navigate to escalators, elevators and stairs, and to establish this as a standard approach for future stations and existing stations undergoing refurbishment.
Origin
Summary
Since the opening of the Eglinton Crosstown LRT, we have heard from many residents about the impact it has made on their day-to-day lives. Having access to higher order transit opens alternative transportation options and connections to the rest of the City – especially for those with disabilities or mobility challenges which may complicate other modes of transportation.
Unfortunately, it has recently been highlighted by disability advocates that wayfinding along the new line is not up to standard. In particular, the tactile wayfinding floor tiles in many new stations along Line 5 direct riders only to elevators, not to stairs or escalators. When elevators are out of service for maintenance and repairs, this leaves riders who are visually impaired without guidance to alternatives.
The design of stations along Line 5, and throughout our transit network, should prioritize accessibility for all riders. The deficiencies identified in the new Crosstown LRT stations should be addressed as soon as possible.
Background Information
https://www.toronto.ca/legdocs/mmis/2026/ie/bgrd/backgroundfile-287897.pdf
Motions
That Infrastructure and Environment Committee:
1. Delete Recommendation 1,
Recommendation to be deleted
1. City Council request the Toronto Transit Commission Board to work with Metrolinx, in consultation with the Toronto Accessibility Advisory Committee, to improve tactile wayfinding for those with visual impairments in stations along Line 5 to ensure that riders can safely navigate to escalators, elevators and stairs, and to establish this as a standard approach for future stations and existing stations undergoing refurbishment.
and adopt instead the following recommendation:
1. City Council request the Chief Executive Officer, Metrolinx, in consultation with the Chief Executive Officer, TTC, the Toronto Accessibility Advisory Committee and the Accessibility Advisory Committee on Transit, to improve tactile wayfinding for those with visual impairments in stations along Line 5 to ensure that riders can safely navigate to escalators, elevators and stairs, and to establish this as a standard approach for future stations and existing stations undergoing refurbishment.