Item - 2026.HS12.1
Tracking Status
- This item was considered by the Housing Rights Advisory Committee on June 22, 2026. The Committee received the item for information only. No further action will be taken on this item.
HS12.1 - Overview of 2025.EX28.2 - Implementation of Ombudsman’s Recommendations and City Council Directives on the City’s Response to a Vital Services Outage in a Multi-Tenant Home
- Decision Type:
- ACTION
- Status:
- Received
- Wards:
- All
Committee Decision
The Housing Rights Advisory Committee received the item for information.
Decision Advice and Other Information
The Director, Policy and Strategic Support and the Manager, Policy & Planning Services, Municipal Licensing and Standards gave a presentation on the Overview of 2025.EX28.2 - Implementation of Ombudsman’s Recommendations and City Council Directives on the City’s Response to a Vital Services Outage in a Multi-Tenant Home.
Summary
Municipal Licensing and Standards will provide an update on the actions summarized in 2025.EX28.2, per direction from City Council, which includes strengthening enforcement processes, improving staff training, and establishing stronger protocols for interdivisional coordination to better protect tenants affected by vital services disruptions.
Background Information
https://www.toronto.ca/legdocs/mmis/2026/hs/bgrd/backgroundfile-287891.pdf
Communications
(May 29, 2026) Letter from Cheryll Case (HS.New)
https://www.toronto.ca/legdocs/mmis/2026/hs/comm/communicationfile-213910.pdf
(June 22, 2026) E-mail from Nicole Corrado (HS.New)
Motions
That the item be received for information.