Item - 2026.GG29.9

The General Government Committee recommends that:

1. City Council, in accordance with Section 7.1P. of the City of Toronto Municipal Code, Chapter 195 (Procurement), and Section 71-11.1.C of the City of Toronto Municipal Code Chapter 71 (Financial Control By-Law), grant authority to the Chief Technology Officer, to amend Non-Competitive contract CW2310755 with Amazon Web Services Canada Inc., by increasing the contract value by $11,159,260 net of all applicable charges and taxes ($11,355,663 net of Harmonized Sales Tax Recoveries), revising the current contract value from $447,059 net of all applicable taxes and charges ($454,927 net of Harmonized Sales Tax recoveries) to $11,606,318 net of all applicable taxes and charges ($11,810,589 net of Harmonized Sales Tax recoveries), and extend the term an additional one (1) year to June 4, 2031.

The purpose of this report is to request City Council authority to amend contract CW2310755 with Amazon Web Services Canada Inc., a Canadian business subsidiary, increasing the contract value by $11,159,260 net of all applicable taxes and charges ($11,355,663 net of Harmonized Sales Tax recoveries) from $447,059 net of all applicable taxes and charges ($454,927 net of Harmonized Sales Tax recoveries) to $11,606,318 net of all applicable taxes and charges ($11,810,589 net of Harmonized Sales Tax recoveries) and extending the contract term by 1 year for the purchase of cloud subscription services and support services. This report seeks the establishment of a total ceiling authority, with no commitment to spend the full amount.

Amazon Web Services is a cloud service provider that allows organizations to securely store, manage, and analyze data using shared technology infrastructure, rather than operating their own physical data centres. Using cloud services allows the City to scale systems as needed, apply consistent security controls, and support modern data and analytics tools.

The City currently uses Amazon Web Services cloud subscription for public-facing tools like the City's website (Toronto.ca) and Open Data Platform, as well as internal tools for City employees through a reseller contract established competitively (BA114.6) and extended through divisional authority until June 30, 2026. This contract also includes support services, providing 24/7 technical support for Amazon Web Services systems. The existing Amazon Web Services contract is procured through a reseller.

The City is also developing the Toronto Data Platform, a centralized City-wide solution for data, governance, and analytics. The Toronto Data Platform development started under non-competitive Purchase Order 6057179 for an Enterprise Agreement directly with Amazon Web Services Canada Inc. to secure additional project-critical terms and services unavailable through resellers. The Enterprise Agreement allows the City to leverage its existing Amazon Web Services expertise and architecture while providing cost optimization strategies for growth.

This report recommends amending contract CW2310755 for an additional 1-year term with the funding required to migrate the City's existing Amazon Web Services deployment to this direct contract, expand the Toronto Data Portal, and secure Amazon Web Services Enterprise Support.

The General Government Committee recommends that:

1. City Council, in accordance with Section 7.1P. of the City of Toronto Municipal Code, Chapter 195 (Procurement), and Section 71-11.1.C of the City of Toronto Municipal Code Chapter 71 (Financial Control By-Law), grant authority to the Chief Technology Officer, to amend Non-Competitive contract CW2310755 with Amazon Web Services Canada Inc., by increasing the contract value by $11,159,260 net of all applicable charges and taxes ($11,355,663 net of Harmonized Sales Tax Recoveries), revising the current contract value from $447,059 net of all applicable taxes and charges ($454,927 net of Harmonized Sales Tax recoveries) to $11,606,318 net of all applicable taxes and charges ($11,810,589 net of Harmonized Sales Tax recoveries), and extend the term an additional one (1) year to June 4, 2031.

The purpose of this report is to request City Council authority to amend contract CW2310755 with Amazon Web Services Canada Inc., a Canadian business subsidiary, increasing the contract value by $11,159,260 net of all applicable taxes and charges ($11,355,663 net of Harmonized Sales Tax recoveries) from $447,059 net of all applicable taxes and charges ($454,927 net of Harmonized Sales Tax recoveries) to $11,606,318 net of all applicable taxes and charges ($11,810,589 net of Harmonized Sales Tax recoveries) and extending the contract term by 1 year for the purchase of cloud subscription services and support services. This report seeks the establishment of a total ceiling authority, with no commitment to spend the full amount.

Amazon Web Services is a cloud service provider that allows organizations to securely store, manage, and analyze data using shared technology infrastructure, rather than operating their own physical data centres. Using cloud services allows the City to scale systems as needed, apply consistent security controls, and support modern data and analytics tools.

The City currently uses Amazon Web Services cloud subscription for public-facing tools like the City's website (Toronto.ca) and Open Data Platform, as well as internal tools for City employees through a reseller contract established competitively (BA114.6) and extended through divisional authority until June 30, 2026. This contract also includes support services, providing 24/7 technical support for Amazon Web Services systems. The existing Amazon Web Services contract is procured through a reseller.

The City is also developing the Toronto Data Platform, a centralized City-wide solution for data, governance, and analytics. The Toronto Data Platform development started under non-competitive Purchase Order 6057179 for an Enterprise Agreement directly with Amazon Web Services Canada Inc. to secure additional project-critical terms and services unavailable through resellers. The Enterprise Agreement allows the City to leverage its existing Amazon Web Services expertise and architecture while providing cost optimization strategies for growth.

This report recommends amending contract CW2310755 for an additional 1-year term with the funding required to migrate the City's existing Amazon Web Services deployment to this direct contract, expand the Toronto Data Portal, and secure Amazon Web Services Enterprise Support.