Item - 2026.GG28.6

The General Government Committee recommends that:

1. City Council authorize the Controller and Chief Accountant in accordance with Section 195-7.1(E.) of Toronto Municipal Code Chapter 195 (Procurement), to negotiate and execute a non-competitive agreement with Moneris Solutions Corporation for payment processing services, merchant services, and all related equipment and services for a non-competitive contract extension term of three years from January 1, 2027 to December 31, 2029 with no additional renewal periods for a total potential cost of $2,000,000, net of all applicable taxes and charges ($2,035,200, net of Harmonized Sales Tax recoveries), on terms and conditions satisfactory to the Controller and Chief Accountant, in a form satisfactory to the City Solicitor.

The purpose of this report is to seek City Council authority for the Controller and Chief Accountant to enter into a non-competitive agreement with Moneris Solutions Corporation (“Moneris”) for payment processing services, merchant services, and all related equipment and support from January 1, 2027 to December 31, 2029.

The City’s contract with its payment processor, Moneris, is set to expire on December 31, 2026. The contract with Moneris was initially awarded in 2016 following a competitive procurement conducted through Request for Proposal Number 3401- 16-3008.  

In anticipation of contract expiration, a competitive procurement for payment processing services commenced in June 2024. However, the procurement was paused as staff focused on exploring opportunities to modernize the City’s payments landscape. This work is ongoing, and as a result, staff require a non-competitive agreement with Moneris to support continuity of services to process credit and debit card payments. The three-year contract extension term will provide sufficient time for City staff to complete a new competitive procurement in alignment with broader organizational initiatives aimed at enhancing the City’s overall payment environment.

City Council approval is required in accordance with Municipal Code Chapter 195, Procurement, where the current request exceeds the Chief Procurement Officer’s authority of the cumulative five-year commitment limit for each vendor under Article 7, Section 195-7.3(D) of the Procurement By-law or exceeds the threshold of $500,000 net of Harmonized Sales Tax allowed under staff authority as per the Toronto Municipal Code, Chapter 71, Financial Control, Section 71-11(A).