Item - 2026.GG27.7

The General Government Committee recommends that:  

1. City Council, in accordance with Section 195-8.5(B) of Toronto Municipal Code Chapter 195 (Procurement By-Law), authorize the Chief Financial Officer and Treasurer to execute an amending agreement to combine into one agreement the two existing agreements with ClaimsPro LP for insurance adjusting services for claims received prior to and not yet concluded as at March 31, 2026 (Blanket Contract Number 47023575 and 47020880), extend the term of the agreement for an additional five (5) years from April 1, 2026 to March 31, 2031, and increase the value of the combined agreement by $2.8 million, net of all taxes and applicable charges, under the same pricing, terms and conditions of each of the existing agreements and in a form satisfactory to the City Solicitor.

The purpose of this report is to seek authority to extend the term and increase the value by $2.8 million of two insurance adjusting contracts with ClaimsPro LP to continue handling insurance claims that were opened prior to March 31, 2026, but have not yet concluded.  The two agreements currently apply to insurance claims received within different time periods, one for April 1, 2012, to March 31, 2017, and the other for April 1, 2017, to March 31, 2026.  Adequate funding is included in the base 2026 Non-Program Operating Budget and will be considered for further budget approvals.  In addition, this report seeks authority to combine the two contracts with ClaimsPro LP (Blanket Contract Number 47023575 and 47020880) into one single contract including any remaining balances to achieve administrative efficiencies going forward.

The estimated costs identified in this report represent insurance adjusting fees.  The amounts are incurred on the basis of either a flat rate fee or a time and expense charge for each claim file handled.  The estimated costs do not include claim payments made to settle claims.