Item - 2026.GG27.5

The General Government Committee:  

1. In accordance with Section 195-8.4 of the Toronto Municipal Code Chapter 195 (Procurement By-Law), authorized the Chief Financial Officer and Treasurer to award and enter into an agreement with ClaimsPro LP, for the provision of Insurance Adjusting Services for a period of five (5) years from April 1, 2026 to March 31, 2031, in the amount of $30,460,650 net of all applicable taxes and charges having submitted the highest scoring proposal based on the terms and conditions set out in the Request for Proposal and in a form satisfactory to the City Solicitor.

The purpose of this report is to advise on the results of the Request for Proposal Number Doc5386487782 for the provision of Insurance Adjusting Services for the City of Toronto and insured divisions, agencies and corporations and to request authority to enter into an agreement with the recommended supplier, ClaimsPro LP, for a five (5) year term from April 1, 2026 to March 31, 2031.

The estimated costs identified in this report represent insurance adjusting fees. The amounts are incurred on the basis of either a flat rate fee or a time and expense fee for each claim file handled. These fees are set for the five (5) year term of the agreement. The estimated costs do not include claim payments made to settle claims.