Item - 2025.TTC3.9
Tracking Status
- This item was considered by Toronto Transit Commission on April 16, 2025 and was adopted with amendments.
TTC3.9 - TTC Special Constable Service 2024 Annual Report
- Decision Type:
- ACTION
- Status:
- Amended
Commission Decision
The TTC Board:
1. Approved the transmittal of the attached Appendix 1 – Special Constable Service 2024 Annual Report to the TPS Board as per Section 9.12 of the Special Constable Agreement between the TPS Board and the TTC.
2. Directed TTC Staff:
a. To develop a Request For Information to canvass the market for customer-focused safety technologies and innovations aimed at improving customer and employee safety on the TTC, including, but not limited to, two-way platform intercom capabilities, platform-edge and track level sensors, and AI powered camera tools, and report back with recommendations for safety technology pilots through the 2026 budget process.
b. To consult with the Information and Privacy Commissioner of Ontario on implementing any technology solutions that could impact people’s privacy to ensure compliance with the provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
3. Requested the Province to amend Subsection 62 (15.1) of the Highway Traffic Act to include Special Constable vehicles as designated emergency vehicles.
4. Amended the Memorandum of Understanding between the TTC and Toronto Police Services Board to confer TTC Special Constables with the powers to operate under the revised section of the Highway Traffic Act.
5. Directed the TTC CEO to work with the new Deputy City Manager, Community Development and Social Services to provide a detailed inventory of outreach and community safety services on the TTC, identifying gaps and opportunities including services and programs provided by the City of Toronto or partner organizations and report back to the Board by Q4 2025.
Origin
Summary
This report provides an annual update on services provided by the Special Constable Service. The Special Constable Service Annual Report is prepared to comply with the Special Constable Agreement between the Toronto Police Service (TPS) Board and the Toronto Transit Commission (TTC). The Agreement requires the TTC to provide an annual report to the TPS Board outlining key data and information regarding enforcement activities, training, use of force activities, supervision, complaints, and other issues.
The 2024 Special Constable Annual Report to be provided to the TPS Board is attached as Appendix 1.
Background Information
https://www.toronto.ca/legdocs/mmis/2025/ttc/bgrd/backgroundfile-254416.pdf
Appendix 1 - Special Constable Service 2024 Annual Report
https://www.toronto.ca/legdocs/mmis/2025/ttc/bgrd/backgroundfile-254417.pdf
Communications
Speakers
Motions
The TTC Board direct the TTC CEO to work with the new Deputy City Manager, Community Development and Social Services to provide a detailed inventory of outreach and community safety services on the TTC, identifying gaps and opportunities including services and programs provided by the City of Toronto or partner organizations and report back to the Board by Q4 2025.
That the TTC Board:
- Request the Province to amend Subsection 62 (15.1) of the Highway Traffic Act to include Special Constable vehicles as designated emergency vehicles.
- Amend the Memorandum of Understanding between the TTC and Toronto Police Services Board to confer TTC Special Constables with the powers to operate under the revised section of the Highway Traffic Act.
The TTC Board direct TTC Staff:
- To develop a Request For Information to canvass the market for customer-focused safety technologies and innovations aimed at improving customer and employee safety on the TTC, including, but not limited to, two-way platform intercom capabilities, platform-edge and track level sensors, and AI powered camera tools, and report back with recommendations for safety technology pilots through the 2026 budget process.
- To consult with the Information and Privacy Commissioner of Ontario on implementing any technology solutions that could impact people’s privacy to ensure compliance with the provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).