Item - 2025.TTC10.2

The TTC Board:

1. Approved Attachment 1, the TTC’s Community Safety, Security, and Well-being Plan 2024-2028.

2. Directed staff to forward the TTC’s Community Safety, Security, and Well-being Plan 2024-2028 to City Councillors for information.

This report presents the TTC’s Community Safety, Security, and Well-being Plan (Plan) for approval. The Plan, as set out in Attachment 1, outlines how the TTC will implement actions to achieve its goal of improving and strengthening community safety, security, and well-being using a compassionate and people-first approach. It includes accomplishments to date and look ahead to actions under the following six elements:

1. Collaboration and Partnerships
2. Communication
3. Engagement
4. Procedures and Training
5. Vehicle, Station, and Facility Improvements
6. Data Analysis and Monitoring

The Plan aligns with the Safety and Security Cornerstone under the TTC’s Corporate Plan and supports objectives to reinforce employee safety and well-being and improve the customer experience. The TTC will continue to review, update, and report on the progress of the Plan to the TTC Board on an annual basis as actions are implemented.