Item - 2025.PA17.4

The President, Toronto Parking Authority recommends that:

1. The Board of Directors, Toronto Parking Authority approve the 2030 Bike Share Toronto Growth Strategy, Ride More, Connect More, as outlined in the Bike Share Toronto 2030 Strategy report, dated November 20, 2025.

The purpose of this report is to seek approval from the Board of Directors for the Toronto Parking Authority's proposed Bike Share Toronto 2030 Strategy - Ride More, Connect More.

As North America’s third-largest bike share system, Bike Share Toronto (BST) has enjoyed significant growth and popularity over the past five years and has emerged as an integral component of Toronto's transportation network. By year-end, BST ridership is forecasted to reach a record 8.1 million trips powered by a fleet of 10,251 bikes including 2,319 e-bikes across all 25 wards. Customer satisfaction remains strong at 85 percent including an impressive net promoter score (NPS) of 40. These results exceed the objectives of our 2022 Strategy which is now complete.

Our new strategy incorporates the feedback from both our stakeholders and customer research. We have also leveraged best practices from jurisdictions across the world including Montreal, New York and London. We have been deliberate in our approach, critically assessed our operational performance over the past five years, and will continue to remain true to our core operating principles: Customer Centricity, Operational Excellence, Financial Sustainability, and Connecting with Higher Order Public Transit.  

Our stakeholder engagement process- leveraging feedback from customers, Bike Share Toronto members, City Councillors, CycleTO, TABIA, City Divisions etc. was especially informative and remarkably consistent. Specifically, it revealed a common desire that the Bike Share Toronto system should become a catalyst for accelerating the growth of a broader "cycling culture" in the city that helps foster a better connected, inclusive, and equitable transportation option for all Torontonians.

Our proposed strategy is thus grounded in a new aspirational vision: To inspire and mobilize one million unique Bike Share Toronto customers and establish Bike Share Toronto as a trusted, valued and indispensable transportation option for residents and visitors alike.  Our winning objective is to build a network that will generate 14 to 16 million trips per year by 2030 representing a 70 percent to 100 percent increase versus 2025.

We will win by executing against our five key operating imperatives described below:

1. Mobilize our 40,000 members as ambassadors to inspire the next generation of cyclists.
2. Accelerate fleet and station electrification.
3. Expand network growth and densification citywide.
4. Elevate operational excellence and leverage innovation to drive productivity and user experience.
5. Create a sustainable funding model which de-risks financial exposure while continuing to provide an equitable value proposition for our customers.
 

The 2030 Bike Share Toronto Strategy "Ride More, Connect More", sets a bold plan to expand and modernize one of North America’s largest bike share systems. Bike Share Toronto will be materially scaled to better serve residents, support climate action, and strengthen Toronto’s integrated mobility network.

Capital Investment Requirements

Capital investments required to deliver the 2030 Strategy are estimated at $41.7 million and have been incorporated into the 2026–2030 Capital Plan (See Table 1- 2026-2030 CAPEX Annual Investment). These investments include e-bike fleet expansion, e-charging docking points, station densification, and supporting digital infrastructure. They also provide for $3.5 million in annual in State of Good Repair (SOGR) to enhance system reliability, resiliency, and security.

Table 1: 2026-2030 CAPEX Annual Investment

For comparative purposes, during the previous four years, the Toronto Parking Authority invested $34.1 million in capital to support expansion to all twenty-five wards which more than doubled annual customer trips. The proposed capital costs of the next phase of our growth ambitions averages $8.3 million per year which is comparable to the average run rate between 2021- 2025. The capital costs identified above are included in the Toronto Parking Authority's five-year budget outlook.

As illustrated in Figure 1 below, we are designing a more financially sustainable network that will achieve approximate break-even performance versus the current operating subsidy of ($0.39) per ride while preserving our strong customer value proposition.

Figure 1: 2025-2030 Planned Subsidy per Trip

(See Figure 1 titled 2025-2030 Planned Subsidy per Trip

in the Financial Impact section of the report dated November 20, 2025

from the President, Toronto Parking Authority)

Note: Figure 1 Proposed financial plan leverages a favourable mix shift to e-Bikes which are more productive than iconic pedal bikes. Annual judicious rate increases to cover CPI are not currently included but are recommended. Failure to cover operating costs elevates financial and performance risk to the programme. 2030 Plan also excludes potential financial upsides from future partnerships and/or sponsorships.