Item - 2025.MM33.36

Tracking Status

City Council adopted this item on October 8 and 9, 2025 without amendments.

MM33.36 - Ensuring Residents Continue to Receive Important Notices During Mail Disruptions - by Councillor Rachel Chernos Lin, seconded by Councillor Mike Colle

Decision Type:: ACTION

Status:: Adopted

Wards:: All

City Council Decision

City Council on October 8 and 9, 2025, adopted the following:

1. City Council request the Chief Communications Officer and the City Clerk, in consultation with relevant divisions, to:

a. consider implementing additional notification options during the current labour disruption, including digital advertising, social media and flyers, for example in the common areas of residential buildings, libraries and community centres; and

b. review processes for issuance of notice to residents in instances where mailing is disrupted and report back to City Council in the first quarter of 2027 on recommended improvements for notice distribution that meet statutory requirements.

Background Information (City Council)

Member Motion MM33.36
https://www.toronto.ca/legdocs/mmis/2025/mm/bgrd/backgroundfile-259289.pdf

Motions (City Council)

Motion to Introduce Motion without Notice moved by Councillor Rachel Chernos Lin (Carried)

That Councillor Rachel Chernos Lin be permitted to add to the agenda of today's meeting an urgent Motion without Notice concerning:

Ensuring Residents Continue to Receive Important Notices During Mail Disruptions

Reason for Urgency:

This motion is urgent as there is a current mail disruption that is impacting the regular send-out of notices. Any interim solutions that may be put in place during this disruption could help address these impacts and improve public awareness around important meetings, planned work and City initiatives.

Motion to Adopt Item (Carried)