Item - 2025.GG26.4

Tracking Status

GG26.4 - Amendment to Blanket Contract 47024548, 47024551 and 47025697 with 911 Interpreters Inc., for Real-Time Over the Telephone Interpretation Services for Revenue Services, Toronto Fire Services and Housing Secretariat

Decision Type:
ACTION
Status:
Adopted
Wards:
All

Committee Decision

The General Government Committee:

 

1. In accordance with Section 71-11.1C of the City of Toronto Municipal Code Chapter 71 (Financial Controls By-Law), authorized the amendment to the following:

 

a. Blanket Contract 47024548 with 911 Interpreters Inc., for the provision of Real-Time Over the Telephone Interpretation Service for Toronto Fire Services by increasing the contract value by $2,000 net of all taxes and charges ($2,035 net of Harmonized Sales Tax Recoveries) from $1,993 ($2,028 net of Harmonized Sales Tax Recoveries) to $3,993 ($4,063 net of Harmonized Sales Tax Recoveries);

 

b. Blanket Contract 47024551 with 911 Interpreters Inc., for the provision of Real-Time Over the Telephone Interpretation Service for Revenue Services by increasing the contract value by $25,000 net of all taxes and charges ($25,440 net of Harmonized Sales Tax Recoveries) from $6,240 ($6,350 net of Harmonized Sales Tax Recoveries) to $31,240 ($31,790 net of Harmonized Sales Tax Recoveries); and

 

c. Blanket Contract 47025697 with 911 Interpreters Inc., for the provision of Real-Time Over the Telephone Interpretation Service for Housing Secretariat by increasing the contract value by $26,000 net of all taxes and charges ($26,458 net of Harmonized Sales Tax Recoveries) from $18,000 ($18,317 net of Harmonized Sales Tax Recoveries) to $44,000 ($44,774 net of Harmonized Sales Tax Recoveries),

 

with the total values of the amendments identified above being $53,000 net of all taxes and charges ($53,933 net of Harmonized Sales Tax Recoveries), increasing the total amendments to date from $1,200,000 ($1,221,120 net of Harmonized Sales Tax recoveries) to $1,253,000 net of all taxes and charges ($1,275,053 net of Harmonized Sales Tax Recoveries).

Origin

(November 20, 2025) Report from the Executive Director, Finance Shared Services, the Fire Chief and General Manager, Toronto Fire Services, the Executive Director, Housing Secretariat, and the Chief Procurement Officer

Summary

The purpose of this report is to request authority to amend Blanket Contracts 47024548, 47024551 and 47025697 issued to 911 Interpreters Inc., for the provision of Real-Time Over the Telephone Interpretation Services by increasing the value of each of the Blanket Contracts. The blanket contracts were originally awarded through Co-operative Solicitation, Request for Proposal Doc3387891245 and serve multiple divisions across the City.

 

Under Toronto Municipal Code Chapter 71 - Financial Control, a contract amendment greater than $500,000 net of all taxes and charges requires Standing Committee approval. Previous amendments for contracts identified in this report have totalled $1.2 million net of all taxes and charges. As the $500,000 threshold has been exceeded, this report is requesting authority to amend the total value of the contracts identified in this report by $53,000 net of all applicable taxes requires.

 

This amendment is necessary to ensure continued service due to translation requests surpassing the projected usage. Consequently, the three blanket contracts referenced must be amended to increase spending authority and accommodate service demands through the remainder of the contract term.

 

An amendment request of Blanket Contract 47024548 for Toronto Fire Services for an additional $2,000 net of all taxes and charges ($2,035 net of Harmonized Sales Tax Recoveries) increasing the total contract value from $1,993 ($2,028 net of Harmonized Sales Tax Recoveries) to $3,993 ($4,063 net of Harmonized Sales Tax Recoveries).

 

An amendment request of Blanket Contract 47024551 for Revenue Services for an additional $25,000 net of all taxes and charges ($25,440 net of Harmonized Sales Tax Recoveries) increasing the total contract value from $6,240 ($6,350 net of Harmonized Sales Tax Recoveries) to $31,240 ($31,790 net of Harmonized Sales Tax Recoveries).

 

An amendment request of Blanket Contract 47025697 for Housing Secretariat for an additional $26,000 net of all taxes and charges ($26,458 net of Harmonized Sales Tax Recoveries) increasing the total contract value from $18,000 ($18,317 net of Harmonized Sales Tax Recoveries) to $44,000 ($44,774 net of Harmonized Sales Tax Recoveries).

 

The total value of amendments identified in this report is $53,000 net of all taxes and charges ($53,933 net of Harmonized Sales Tax Recoveries), increasing the total amendments to date from $1,200,000 ($1,221,120 net of Harmonized Sales Tax recoveries) to $1,253,000 net of all taxes and charges ($1,275,053 net of Harmonized Sales Tax Recoveries).

 

The total potential contract award, including all amendments and option years, will increase from $8,170,749 net of all applicable taxes ($8,314,554 net of Harmonized Sales Tax recoveries) to $8,223,749 net of all applicable taxes and charges ($8,368,487 net of Harmonized Sales Tax recoveries).

Background Information

(November 20, 2025) Report from the Executive Director, Finance Shared Services, the Fire Chief and General Manager, Toronto Fire Services, the Executive Director, Housing Secretariat, and the Chief Procurement Officer on Amendment to Blanket Contract 47024548, 47024551 and 47025697 with 911 Interpreters Inc., for Real-Time Over the Telephone Interpretation Services for Revenue Services, Toronto Fire Services and Housing Secretariat
https://www.toronto.ca/legdocs/mmis/2025/gg/bgrd/backgroundfile-260334.pdf

Communications

(December 8, 2025) E-mail from Nicole Corrado (GG.Supp)

Motions

Motion to Adopt Item moved by Councillor Michael Thompson (Carried)
Source: Toronto City Clerk at www.toronto.ca/council