Item - 2025.GG26.20

The General Government Committee recommend that:

1. City Council, in accordance with Section 71-11.1.C of the City of Toronto Municipal Code Chapter 71 (Financial Control By-Law), grant authority to the Chief Technology Officer, to amend the authority for the Chief Technology Officer under GG24.9 with Granicus for up to the total amount set out in Confidential Attachment 1 to the report (November 26, 2025) from the Chief Technology Officer, and the Chief Procurement Officer, to procure and renew new licenses and support services as required until December 31, 2030 in a form satisfactory to the City Solicitor.

2. City Council direct that Confidential Attachment 1 to the report (November 26, 2025) from the Chief Technology Officer, and the Chief Procurement Officer, remain confidential at this time as it pertains to an instruction to be applied to negotiations carried on or to be carried on by or on behalf of the City of Toronto and be made public at the discretion of the Chief Procurement Officer following the execution of the contract authorized by Part 1 above.

This report requests an amendment to the authority established through GG24.9 (Review and Renewal of Technology Maintenance Contracts for Sustainment of City Services from 2026 - 2030), adopted by City Council in October 2025. This amendment would allow the City to execute a contract with Granicus, a Canadian business subsidiary, for licenses and professional services to transition to the latest version of the development tracking platform for Development and Growth Services Divisions. This report requests the establishment of a total ceiling authority, with no commitment to spend the full amount.

The City’s Integrated Business Management System is the City's core development tracking and permitting platform. Integrated Business Management System is fundamental to the City's ability to deliver on its strategic goals to deliver housing faster with a focus on affordable housing. Integrated Business Management System supports the operational needs of the Development and Growth Services Divisions, including Toronto Building, City Planning, and Development Review, and enables the City to collect and administer approximately $1.4 billion in annual revenue.

Integrated Business Management System is powered by a legacy software that is at end-of-life, Amanda Version 4.4, which was first implemented in 1999. Transition to a viable, modern technology platform is critical to ensure the City is able to deliver on key Council priorities, including accelerating the development of affordable housing, and meet legislative requirements.

Technology Services Division partnered with the Development and Growth Services Divisions to evaluate options, including a comprehensive, independent third-party market review and jurisdictional scan.

This report recommends upgrading to the latest version of Amanda (Version 7) to ensure the Integrated Business Management System platform remains sustainable, secure, and capable of supporting the City’s housing objectives and priorities.

City Council approval is required in accordance with Municipal Code Chapter 195, Purchasing, where the current request exceeds the Chief Procurement Officer’s authority of the cumulative five-year commitment limit for each vendor under Article 7, Section 195-7.3(D) of the Purchasing By-law or exceeds the threshold of $500,000 net of Harmonized Sales Tax allowed under staff authority as per the Toronto Municipal Code, Chapter 71, Financial Control, Section 71-11(A).