Item - 2025.GG25.5

The General Government Committee:

1. In accordance with Section 71-11.1.C of the City of Toronto Municipal Code Chapter 71 (Financial Control By-Law) authorized the Chief Technology Officer to amend Blanket Contract 47024408 with Computacenter TeraMach Inc., by increasing the contract value by $3,500,000 net of all applicable charges and taxes ($3,561,600 net of Harmonized Sales Tax Recoveries), revising the current Blanket Contract Value from $4,072,592 to $7,572,592 ($4,144,270 to $7,705,870 net of Harmonized Sales Tax Recoveries).

This purpose of this report is to request authority to amend Blanket Contract 47024408 with Computacenter TeraMach Inc., a Canadian business subsidiary of a non-US-based supplier, for Veritas NetBackup software to support automated backup and recovery services essential for information technology modernization and disaster recovery initiatives through July 2027. The total value of the amendment being requested is $3,500,000 net of all applicable taxes and charges.

This contract amendment pertains to the contract awarded in 2022 to Computacenter TeraMach Inc., for Veritas NetBackup software, which supports automated backups. The amendment ensures continued support for the City's critical backup infrastructure and disaster recovery capabilities through July 2027, with a new competitive request for services planned for early 2027. At the time of writing this report, City staff verified through third-party analysis that pricing within this contract remains competitive.

The City of Toronto operates three data centres to ensure robust data security and the continuity of critical services. These centres regularly back up data to protect against various threats. The City's multi-year Enterprise Information Technology Disaster Recovery Program and Auditor General's assessments have highlighted the need to expand data backup capacity. To address this, the City is enhancing backup and recovery capabilities at the upgraded Tiffield Data Centre as part of the Datacentre Modernization Program.