Item - 2025.AU9.5

The Audit Committee recommend that:

1. City Council direct that the confidential information contained in Confidential Attachment 1 to the report (June 26, 2025) from the Auditor General remain confidential in its entirety, as it contains information that involves the security of property of the City of Toronto or one of its agencies and corporations, or the information is about labour relations or employee negotiations, or deals with personal matters about an identifiable person.

The Auditor General follows up on her reports to review management actions taken to implement the recommendations adopted by City Council and to ensure that intended benefits are being achieved.

At the beginning of this follow-up cycle in May 2024, management reported 209 recommendations as fully implemented or no longer applicable. We selected 169 recommendations (157 for City divisions and 12 for Toronto Community Housing Corporation) to review in this follow-up cycle. These included 120 high priority recommendations. In addition, we also followed up on our Toronto Police Service 2021 Cybersecurity report.

The assessments for the 157 City division recommendations concluded that 120 are fully implemented, 7 are no longer applicable, and 30 are not fully implemented.

Given the importance of the three Auditor General reports on the Winter Maintenance Program and additional work requested by City Council after the February 2025 snowstorm, the follow-up results of the 19 winter maintenance program recommendations reported by Transportation Services as fully implemented are reported on separately.  

The results of the follow-up for Toronto Community Housing Corporation and Toronto Police Service will be reported separately to their respective Boards in July 2025.

Since 1999, the Auditor General has made 3,654 recommendations and verified 87 per cent of these as fully implemented or no longer applicable.

The detailed results from this follow-up review are discussed in Attachment 1.

Please refer to the Sections "2025 Follow-up Cycle Results (Table 1)" and “Noteworthy Results” in Attachment 1 for details about savings identified during the current follow-up review.

The Auditor General reports on the financial and non-financial impacts realized by implementing the Auditor General's recommendations through her Annual Report to the Audit Committee and City Council. The Auditor General’s 2024 Annual Report is available at:

Auditor General's 2024 Annual Report Demonstrating the Value of the Auditor General's Office

Any new savings identified during this follow-up cycle that were not included in the Auditor General's 2024 Annual Report will be reflected in the Auditor General’s 2025 Annual Report.