Item - 2025.AU9.12

The Audit Committee recommend that:

1. City Council receive the report (June 26, 2025) from Acting General Manager, Parks and Recreation for information.

On October 7, 2024, the Auditor General released a report entitled "Audit of Parks Branch Operations - Phase 1: Improving Oversight of Day-to-Day Maintenance Helps to Ensure City Parks are Beautiful, Clean and Safe", which was considered by the Audit Committee on October 15, 2024, and City Council at its meeting on November 13 and 14, 2024. Thereafter on February 5, 2025, the Auditor General released a report entitled "Audit of Parks Branch Operations - Phase 2: Supporting Vibrant Parks by Improving Park Asset Management and Repair Processes", which was considered by the Audit Committee on February 12, 2025, and City Council at its meeting on March 26 and 27, 2025.

City Council subsequently adopted various recommendations aimed at improving how the Parks branch performs maintenance operations and repairs to keep parks clean, safe and beautiful.

One such recommendation directed Parks and Recreation to report to the Audit Committee in December 2024, as well as July and November 2025 with a status update. This report outlines steps taken to implement both phases of the audit.

Implementation of the Auditor General's recommendations is proceeding as provided by management in their response to both phases of the audit. While longer term technological improvements are in development, interim processes to improve accountability and oversight have been implemented.