Item - 2024.ZB9.10

Tracking Status

  • This item was considered by Toronto Zoo on March 28, 2024 and was adopted without amendment.

ZB9.10 - Strategic Communications Report 2023

Decision Type:
ACTION
Status:
Adopted
Wards:
All

Board Decision

The Board of Management of the Toronto Zoo:

 

1.  Received the report (March 6, 2024) from the Senior Director, Strategic Communications and Guest Experience, Toronto Zoo for information.

Origin

(March 6, 2024) Report from the Senior Director, Strategic Communications and Guest Experience, Toronto Zoo

Summary

This report will update the Board of Management of the Toronto Zoo on the activities and achievements of the Strategic Communications Branch for 2023. The Strategic Communications team oversees the public facing communications to connect our audiences to our mission: connecting people, animals and conservation science to fight extinction and to drive Zoo visits and promote revenue generating activities, programs and events.

 

Included in this report is a snapshot of some of the key activities, statistics and achievements over the past year which contributed to the positive attendance and revenues results in 2023.

Background Information

(March 6, 2024) Report from the Senior Director, Strategic Communications and Guest Experience, Toronto Zoo on Strategic Communications Report 2023
https://www.toronto.ca/legdocs/mmis/2024/zb/bgrd/backgroundfile-244276.pdf
Attachment 1 - Social Media Performance by Platform
https://www.toronto.ca/legdocs/mmis/2024/zb/bgrd/backgroundfile-244277.pdf
Attachment 2 - E-Marketing Performance
https://www.toronto.ca/legdocs/mmis/2024/zb/bgrd/backgroundfile-244278.pdf
Attachment 3 - Advertorial Media Marketing
https://www.toronto.ca/legdocs/mmis/2024/zb/bgrd/backgroundfile-244279.pdf
Attachment 4 - Promotional Advertising Examples
https://www.toronto.ca/legdocs/mmis/2024/zb/bgrd/backgroundfile-244280.pdf
Attachment 5 - Advertising Campaign Assets
https://www.toronto.ca/legdocs/mmis/2024/zb/bgrd/backgroundfile-244281.pdf

Motions

Motion to Adopt Item moved by Ivan Hon (Carried)
Source: Toronto City Clerk at www.toronto.ca/council