Item - 2024.SE4.1

Tracking Status

This item was considered by the Service Excellence Committee on July 19, 2024. The Committee received the item for information only. No further action will be taken on this item.

SE4.1 - Seniors Services and Long-Term Care's Service Excellence

Decision Type:: Presentation

Status:: Received

Wards:: All

Committee Decision

The Service Excellence Committee received the Item for information.

Decision Advice and Other Information

Jennifer Dockery, General Manager, Seniors Services and Long-Term Care gave a presentation on Seniors Services and Long-Term Care's Service Excellence.

Summary

The General Manager, Seniors Services and Long-Term Care will provide a presentation to the Service Excellence Committee on Seniors Services and Long-Term Care's Service Excellence.

Background Information

Presentation on Homemakers and Nurses Services Program - Improving the client service experience
https://www.toronto.ca/legdocs/mmis/2024/se/bgrd/backgroundfile-247751.pdf
Revised Presentation on Homemakers and Nurses Services Program - Improving the client service experience
https://www.toronto.ca/legdocs/mmis/2024/se/bgrd/backgroundfile-247861.pdf

Motions

Motion to Receive Item moved by Councillor Paul Ainslie (Carried)

That the item be received for information.