Item - 2024.GG9.10

The General Government Committee:

1. Authorized the Chief Technology Officer to execute a contract with CompuCom Canada Co. to the value of $32,000,000 net of all taxes and applicable charges ($32,563,200 net of Harmonized Sale Tax Recoveries) for an initial term of 1.5 years to May 2025 and two (2) additional one-year terms to May 2027, leveraging the Province of Ontario’s Vendor of Record agreement that was established through a competitive process.

The purpose of this report is to seek authority to leverage “The Ontario Master Agreement” for personal computing devices and services with CompuCom Canada Co. The cost will be $32,000,000 net of all applicable taxes and charges ($32,563,200 net of Harmonized Sales Tax Recoveries) over a 3.5-year contract term for the supply, delivery, installation and warranty of desktops, notebooks, tablets and other related products and services for City staff.

Technology Services Division is responsible for providing all City staff with personal computing devices and services such as desktops, laptops, tablets and related hardware and accessories. This service supports procurement and lifecycle management of end user technology equipment for over 20,000 staff across all City of Toronto Divisions.

Since September 2019, the City procured its personal computing devices and services competitively through the City’s centralized blanket contract with CompuCom Canada Co. This contract expired effective September 19, 2023 and a short-term bridge contract was put in place to satisfy urgent technology requirements until a new contact is in place in the first quarter of 2024.

In May 2022, the Province of Ontario competitively procured CompuCom Canada Co. as its Vendor for the provision of desktop management services and products, such as desktops, notebooks, windows tablets, monitors and peripherals (accessories). The initial term of the Agreement is for three (3) years, with the option to extend the Agreement on the same terms and conditions for up to two (2) additional one-year terms. This report seeks to utilize the Province’s Vendor of Record agreement with CompuCom Canada to take advantage of superior pricing and terms with the added benefit of saving staff time and resources that would otherwise be used to execute a separate procurement.

General Government Committee approval is required in accordance with Municipal Code Chapter 195, Purchasing, Article 8.4.A.(4) as the current cumulative contract value exceeds the Chief Purchasing Officer's and the Bid Award Panel’s authority threshold of $20,000,000 net of Harmonized Sales Tax.