Item - 2024.GG16.10

The General Government Committee:

1. In accordance with Section 195- 8.4 of Toronto Municipal Code Chapter 195 (Purchasing By-Law), authorized the Executive Director, Corporate Real Estate Management, and General Manager, Toronto Shelter and Support Services, to enter into an agreement with the following successful suppliers based on the terms and conditions set out in the Negotiated Request for Proposal Document Number 4395356509 and a form satisfactory to the City Solicitor:

a. Alpine Building Maintenance Inc., for the buildings identified in Property Group East and West, as identified in Attachment 1 to the report (September 3, 2024) from the Executive Director, Corporate Real Estate Management, the General Manager, Toronto Shelter and Support Services, and the Chief Procurement Officer, for three (3) years from the date of award with an option to renew for two (2) additional one (1) year periods. The total amount of the awarded contracts is $48,215,207 net of all applicable charges and taxes ($49,063,794 net of Harmonized Sales Tax recoveries) in accordance with terms and conditions as set out in the Negotiated Request for Proposal and in a form satisfactory to the City Solicitor; and,

b. Impact Cleaning Services Ltd., for the buildings identified in Property Group Central, as identified in Attachment 1 to the report (September 3, 2024) from the Executive Director, Corporate Real Estate Management, the General Manager, Toronto Shelter and Support Services, and the Chief Procurement Officer, for three (3) years from the date of award with an option to renew for two (2) additional one (1) year periods. The total amount of the awarded contract is $34,904,212 net of all applicable charges and taxes ($35,518,526 net of Harmonized Sales Tax recoveries) in accordance with terms and conditions as set out in the Negotiated Request for Proposal and in a form satisfactory to the City Solicitor.

The purpose of this report is to advise on the results of the Negotiated Request for Proposal Document Number 4395356509 for the Supply and Delivery of Custodial Services at Various Locations throughout the City of Toronto and to request authority for the Executive Director, Corporate Real Estate Management and the General Manager, Toronto Shelter and Support Services, to enter into an agreement with the top-ranked suppliers meeting the requirements set out in the Negotiated Request for Proposal, Alpine Building Maintenance Inc., and Impact Cleaning Services, for three (3) years from the date of award, with an option in favour of the City to renew the contract for two (2) additional one (1) year periods.

This Negotiated Request for Proposal was jointly developed as a strategic sourcing initiative by the Purchasing and Materials Management Division, Corporate Real Estate Management and Toronto Shelter and Support Services. The Negotiated Request for Proposal followed industry best practices, focusing on a standardized outcome-based custodial service delivery model that meets City standards, performance levels, and enhances the City's ability to manage supplier performance.

The total value of the contract awards is $83,119,419 net of applicable taxes and charges ($84,582,320 net of Harmonized Sales Tax recoveries). The Negotiated Request for Proposal includes 118 buildings (as outlined in Attachment 1) currently being serviced by third-party supplier contracts inclusive of Civic Centres, Union Station, sites utilized by Toronto Employment Support Services, Toronto Police Service, Toronto Shelter and Support Services, Toronto Public Health, Toronto Water, as well as other City Divisions.

This contract award is within the delegated authority of the General Government Committee pursuant to Toronto Municipal Code Chapter 195 Section 195-8 and pursuant to direction 10 of GM12.21 Council-Directed Follow-Up to Community Development Committee Item CD10.2 - the Social Impact of Lower Wage Jobs, which states "that prior to the awarding of any further cleaning contracts, the Deputy City Manager and Chief Financial Officer bring results of the call for proposals to the Government Management for approval".