Item - 2024.AU5.5

The Audit General recommends that:

1. City Council direct that the confidential information contained in Confidential Attachment 1 to the report (June 21, 2024) from the Auditor General remain confidential in its entirety, as it contains information that involves the security of property of the City of Toronto or one of its agencies and corporations, or the information is about labour relations or employee negotiations, or is about criteria to be applied to any negotiations carried on or to be carried on by or on behalf of the City of Toronto or one of its agencies and corporations.

2. City Council direct that the confidential information contained in Confidential Attachment 1 to the letter (July 4, 2024) from the Toronto Transit Commission Board remain confidential in its entirety, as it involves the security of property belonging to the Toronto Transit Commission.

The Auditor General follows up on her reports to review management actions taken to implement the recommendations and to ensure that intended benefits are being achieved.

At the beginning of this follow-up cycle in July 2023, management reported 294 recommendations as fully implemented or no longer applicable. We selected 128 across multiple City divisions and 63 Toronto Transit Commission recommendations to review in this follow-up cycle. The number of high priority recommendations included were 88 for the City and 44 for Toronto Transit Commission. The assessments for the 191 recommendations concluded that 136 are fully implemented, 15 are no longer applicable, and 40 are not fully implemented.    

Since 1999 to April 30, 2024, the Auditor General has verified 86 per cent of the 3,534 recommendations as fully implemented or no longer applicable.

The detailed results from this follow-up review are discussed in Attachment 1.

At its meeting on Thursday, June 20, 2024, the Toronto Transit Commission Board considered the attached report titled, “Toronto Transit Commission 2024 Follow-up - Status of Previous Auditor General’s Recommendations” and adopted the following:

That the Toronto Transit Commission Board:

1. Receive this report for information and forward this report to City Council for information through the City’s Audit Committee.

2. Direct that the confidential information contained in Confidential Attachment 1 remain confidential in its entirety, as it involves the security of property belonging to the Toronto Transit Commission.

Advice and Other Recommendations

The Toronto Transit Commission Board adopted a motion requesting that an action plan addressing the outstanding recommendations contained in the Auditor General’s Report - Review of Toronto Transit Commission's Revenue Operations: Phase One - Fare Evasion and Fare Inspection, 2019 be presented to the Audit and Risk Management Committee prior to the July 17 Toronto Transit Commission Board meeting.

The foregoing is submitted to the Audit Committee for consideration.