Item - 2024.AU5.12
Tracking Status
- This item was considered by Audit Committee on July 5, 2024 and was adopted with amendments.
AU5.12 - Enterprise Work Management Solution (EWMS) Program Status
- Decision Type:
- ACTION
- Status:
- Amended
- Wards:
- All
Committee Decision
The Audit Committee:
1. Requested the Chief Technology Officer, in collaboration with the General Manager, Transportation Services, the General Manager, Solid Waste Management Services, the General Manager, Parks, Forestry and Recreation, the General Manager, Toronto Water, and the Executive Director, Customer Experience, to report back to Audit Committee on the status of the Enterprise Work Management Solution Program’s 2023 audit recommendations by June 30, 2025.
Origin
Summary
This report updates the Audit Committee on the City's Enterprise Work Management Solution (EWMS) Program, fulfilling recommendation 4 from 2023.AU3.4 - Audit of the Enterprise Work Management Solution (EWMS): Lessons Learned for Future Large Information Technology Projects. This status update covers the implementation cost, benefits realized as of the first quarter of 2024 and outlines the City's continued implementation and monitoring plan.
Background Information
https://www.toronto.ca/legdocs/mmis/2024/au/bgrd/backgroundfile-247150.pdf
Attachment 1 - 2023 Audit Recommendations - Status Update
https://www.toronto.ca/legdocs/mmis/2024/au/bgrd/backgroundfile-247151.pdf
Motions
That the Audit Committee:
1. Request the Chief Technology Officer, in collaboration with the General Manager, Transportation Services, the General Manager, Solid Waste Management Services, the General Manager, Parks, Forestry and Recreation, the General Manager, Toronto Water, and the Executive Director, Customer Experience, to report back to Audit Committee on the status of the Enterprise Work Management Solution Program’s 2023 audit recommendations by June 30, 2025.