Item - 2023.MM7.10

Tracking Status

City Council adopted this item on June 14 and 15, 2023 without amendments.

MM7.10 - Making Sense of 311 Reporting - by Councillor Chris Moise, seconded by Deputy Mayor Jennifer McKelvie

Decision Type:: ACTION

Status:: Adopted

Wards:: All

City Council Decision

City Council on June 14 and 15, 2023, adopted the following:

1. City Council direct the Executive Director, Customer Experience Division, in collaboration with the General Manager, Parks, Forestry and Recreation, to expand support for 311 complaints to include the operations and maintenance of parks and facilities within them, and to report back on the progress this expansion, including financial implications, during the next Annual Report to City Council.

Background Information (City Council)

Member Motion MM7.10
https://www.toronto.ca/legdocs/mmis/2023/mm/bgrd/backgroundfile-237197.pdf

Motions (City Council)

Motion to Waive Referral (Carried)

Speaker Nunziata advised Council that the provisions of Chapter 27, Council Procedures, require that Motion MM7.10 be referred to the General Government Committee. A two-thirds vote of the Council Members present is required to waive referral.

Motion to Adopt Item (Carried)