Item - 2023.DM11.1

Tracking Status

DM11.1 - Ombudsman Toronto Report: An Investigation into Toronto Community Housing Corporation's Tenant Human Rights Complaints Process

Decision Type:
ACTION
Status:
Amended
Wards:
All

City Council Decision

City Council on October 11 and 12, 2023, adopted the following:

         

1. City Council amend Toronto Municipal Code Chapter 3, Accountability Officers, to require the Ombudsman Toronto to notify the board of a City-controlled corporation or local board (restricted definition) before commencing an investigation in relation to the corporation or local board and such notification may be made to the Chief Executive Officer, or other appropriate official, to provide the required notice to the board.


2. City Council amend Toronto Municipal Code Chapter 3, Accountability Officers, to require the Ombudsman Toronto to inform the board of a City-controlled corporation or local board (restricted definition) of the results of the investigation prior to reporting to City Council and include the response/decision from the board as part of the report to City Council.


3. City Council request the Ombudsman to follow up with the Board of Toronto Community Housing to discuss the report (June 9, 2023), headed Ombudsman Toronto Investigation Report: An Investigation into Toronto Community Housing Corporation's Tenant Human Rights Complaints Process, and the letter (October 5, 2023) from Adele Imrie, Board Chair and Tom Hunter, Interim President & Chief Executive Officer, Toronto Community Housing Corporation.

 

4. City Council request the City Manager to review and report to the Economic and Community Development Committee on whether or not the Housing Secretariat has adequate resources to advise an assist on transfer requests related to human rights complaints.

Background Information (City Council)

(June 7, 2023) Cover report from the Ombudsman on Ombudsman Toronto Report: An Investigation into Toronto Community Housing Corporation's Toronto Community Housing Corporation's Tenant Human Rights Complaints Process (DM8.1)
https://www.toronto.ca/legdocs/mmis/2023/dm/bgrd/backgroundfile-239137.pdf
(June 9, 2023) Ombudsman Toronto Investigation Report: An Investigation into Toronto Community Housing Corporation's Tenant Human Rights Complaints Process
https://www.toronto.ca/legdocs/mmis/2023/dm/bgrd/backgroundfile-239138.pdf

Communications (City Council)

(July 9, 2023) E-mail from Adele Imrie, Chair, Toronto Community Housing Board of Directors (DM.Main)
https://www.toronto.ca/legdocs/mmis/2023/dm/comm/communicationfile-172172.pdf
(July 10, 2023) E-mail from David Ng (DM.Main)
(July 15, 2023) E-mail from David Ng (DM.Main)
(July 17, 2023) E-mail from Jacqueline ( Jackie) Yu (DM.Main)
(July 19, 2023) Letter from Miguel Avila-Velarde (DM.Main)
(July 19, 2023) E-mail from Miguel Avila-Velarde (DM.Main)
(October 4, 2023) E-mail from Jacqueline (Jackie) Yu (DM.Main)
https://www.toronto.ca/legdocs/mmis/2023/dm/comm/communicationfile-172504.pdf
(October 5, 2023) E-mail from David Ng (DM.Main)
https://www.toronto.ca/legdocs/mmis/2023/dm/comm/communicationfile-172473.pdf
(October 7, 2023) Letter from David Ng (DM.Supp)
https://www.toronto.ca/legdocs/mmis/2023/dm/comm/communicationfile-172589.pdf
(October 10, 2023) E-mail from Jackie Yu on behalf of Kit Li (DM.Supp)
https://www.toronto.ca/legdocs/mmis/2023/dm/comm/communicationfile-172615.pdf
(October 10, 2023) E-mail from Jackie (Jacqueline) Yu (DM.Supp)
https://www.toronto.ca/legdocs/mmis/2023/dm/comm/communicationfile-172616.pdf
(October 9, 2023) E-mail from Jackie (Jacqueline) Yu (DM.Supp)
https://www.toronto.ca/legdocs/mmis/2023/dm/comm/communicationfile-172617.pdf
(October 5, 2023) Letter from Adele Imrie, Board Chair and Tom Hunter, Interim President & Chief Executive Officer, Toronto Community Housing Corporation (DM.Supp)
https://www.toronto.ca/legdocs/mmis/2023/dm/comm/communicationfile-172648.pdf
(October 11, 2023) E-mail from Bonnie Booth (DM.New)

Motions (City Council)

1 - Motion to Amend Item moved by Councillor Paula Fletcher (Carried)

That:

 

1. City Council amend Toronto Municipal Code Chapter 3, Accountability Officials, to require the Ombudsman Toronto to notify the board of a City-controlled corporation or local board (restricted definition) before commencing an investigation in relation to the corporation or local board and such notification may be made to the CEO or other appropriate official to provide the required notice to the board.


2. City Council amend Toronto Municipal Code Chapter 3, Accountability Officials, to require the Ombudsman Toronto to inform the board of a City-controlled corporation or local board (restricted definition) of the results of the investigation prior to reporting to City Council and include the response/decision from the board as part of the report to City Council.


3. City Council request the Ombudsman to follow up with the Board of Toronto Community Housing to discuss the report and the letter from the Board to City Council dated October 5, 2023.

 

4. City Council request the City Manager to review and report to the Economic and Community Development Committee on whether or not the Housing Secretariat has adequate resources to advise an assist on transfer requests related to human rights complaints.

Source: Toronto City Clerk at www.toronto.ca/council