Item - 2023.BA20.1

The Bid Award Panel adopted the following:

1.  Bid Award Panel grant authority to award the contract in accordance with the Contract Details set out in the report (March 23, 2023) from the Chief Procurement Officer:

Solicitation Number:

RFP Ariba Document Number 3218413414 

Description:

The provisions of Communication Access Realtime Translation, American Sign Language Interpretation, translation and video captioning services for various divisions to multiple locations throughout the City of Toronto, as and when required for a period of three (3) years with an option in favour of the City to extend the agreement on the same terms and conditions for an additional term of up to two (2) additional separate one (1) year periods.

Divisions involved will monitor vendor performance during the first term of the contract. Should the option(s) be exercised, the City Clerk or designate will request the Chief Procurement Officer to process the renewals under the same terms and conditions.

Recommended Supplier:

Canadian Hearing Services for Categories 1, 2 and 3

Contract Award Value:

$822,720 net of all applicable taxes and charges

$929,674 including HST and all applicable charges

$837,200 net of HST recoveries

Contract is expected to start on date of award and end on December 31, 2025.

Option Year 1:  January 1 2026 to December 31, 2026

$274,240 net of all applicable taxes and charges,

$309,891 including HST and all applicable charges

$279,067 net of HST recoveries

Option Year 2:  January 1 2026 to December 31, 2027

$274,240 net of all applicable taxes and charges

$309,891 including HST and all applicable charges

$279,067 net of HST recoveries

The total potential contract award identified in this report, including all option years is $1,371,200 net of all applicable taxes and charges, and $1,549,456 inclusive of all taxes and charges. The total potential cost to the City is $1,395,333 net of HST recoveries.

Solicitation Issued: August 9, 2022                    Solicitation Closed:  September 15, 2022

Number of Addenda Issued: Four (4)

Number of Bids:  1 Bid for Category 1, 2 Bids for Category 2, 1 Bid for Category 3

Table 4: Summary of Bids Received

Category Service Level 1

Category Service Level 2

Category Service Level 3

Range of Scores:  

Not applicable