Item - 2022.GL29.19

General Government and Licensing Committee received the report (March 7, 2022) from the General Manager, Fleet Services for information.

The purpose of this report is to provide an update to the General Government and Licensing Committee on the steps taken to effectively identify, report and deter damages caused by operator error while operating City vehicles and equipment and any corrective or preventive actions required, as requested by the City Council on October 29, 2019.

Expanded and improved cooperation with Fleet clients, improved driver training, and improved monitoring, collection and analysis of vehicle and driver performance data has resulted in measurable improvements:

- Annual cost of damages caused by operator error was 24 percent lower in 2020 and 37 percent lower in 2021 compared to 2019;

- $1.2 million in avoided cost of associated damages since 2019;

- Improved vehicle and equipment availability.