Item - 2021.PA27.5

The Board of Directors of Toronto Parking Authority received the report (October 18, 2021) from the President, Toronto Parking Authority for information.

This report provides an update of Toronto Parking Authority's SAP Enterprise Resource Planning software implementation strategy.

Phase One implementation is substantially complete with all basic functionality implemented, including all basic finance, purchasing, asset maintenance (work orders) and material management (inventory) functionality. The remaining work for this phase is primarily the integration of the system via establishment of new business processes and standard operating procedures for daily operations.

Phase Two implementation is underway with the Human Resources Functionality and final Business Analytics component to commence in December 2021.

Total SAP costs for the Phase Two implementation of the programme remain on budget. As project implementation nears completion, focus will shift to operationalizing standardized business processes, accelerating staff literacy, driving productivity and reducing enterprise risk.