Item - 2021.GL22.16

The General Government and Licensing Committee recommends that:

1. City Council authorize the Chief People Officer to negotiate and execute a non-competitive three (3) year agreement, commencing on January 1, 2022 to December 31, 2024, with two (2) additional option year renewals with Cornerstone OnDemand Incorporated in the amount of $6,738,687 net of Harmonized Sales Tax ($6,857,288 net of Harmonized Sales Tax recoveries), on terms and conditions satisfactory to the Chief People Officer, People and Equity and in a form satisfactory to the City Solicitor.

The purpose of this report is to request authority to enter into a non-competitive contract with Cornerstone OnDemand Inc. for professional services and licenses for the City's Enterprise Learning Management System and Online Content Libraries. The contract will be for an initial period of three (3) years commencing on January 1, 2022 to December 31, 2024, with two (2) additional option year renewals, in the total amount of $6,738,687 net of Harmonized Sales Tax ($6,857,288 net of Harmonized Sales Tax recoveries).

A contract was awarded to Cornerstone OnDemand Inc. in 2014 resulting from competitive call Request for Proposal Number 3405-13-3008.The current contract expires on December 31, 2021. The new contract is requested to extend the Enterprise Learning Management System and Online Content Libraries due to compatibility reasons.

This integrated technology solution will:

- Support the City's transition to a holistic talent management approach;

- Enable data and analytics capabilities to align learning and development resources to identified employee requirements; and

- Allow for online enterprise learning as classroom training continues to be cancelled due to COVID-19.

This also supports the learning and development needs of City employees as remote working becomes increasingly prevalent.
 

In partnership with the Technology Services Division, an Enterprise Learning Initiative Options and Exploration Seed Funding study was conducted in 2019.  The purpose of the study was to determine whether the City should continue with the current vendor or return to market for a new solution.  The report recommendation was to remain with the current vendor at this time and return to market or consider a transition to SAP Success Factors after the initial term has passed.

City Council approval is required in accordance with Municipal Code Chapter 195- Purchasing, where the current request exceeds the Chief Purchasing Officer's authority of the cumulative five year commitment for each supplier, under Article 7, Section 195-7.3 (D) of the Purchasing By-Law or exceeds the threshold of $500,000 net of Harmonized Sales Tax allowed under staff authority as per the Toronto Municipal Code, Chapter 71- Financial Control, Section 71-11A.