Item - 2019.GL4.10

The General Government and Licensing Committee recommends that:

1.  City Council grant authority to the Acting Chief, Toronto Paramedic Services, and the Chief Information Officer to negotiate and enter into an agreement with TriTech Software Systems, who was the only proponent meeting the requirements as set out in Request for Proposal 3405-17-0035, for an initial term of five years from the date of award in the amount of $372,723 excluding all taxes ($379,283 net of Harmonized Sales Tax recoveries), with the option to renew for three additional separate one-year periods in the amount of $101,067 excluding all taxes ($102,846 net of Harmonized Sales Tax recoveries), for a total contract value of $473,790 excluding all taxes ($482,129 net of Harmonized Sales Tax recoveries), based on the terms and conditions satisfactory to the Acting Chief, Toronto Paramedic Services, and the Chief Information Officer and in a form satisfactory to the City Solicitor.

2.  City Council request the Acting Chief, Toronto Paramedics Services, and the Chief Information Officer to include, as part of the contract negotiations with TriTech Software Systems, a proper termination of rights provision in relation to the testing of the mobile dispatch software solution to ensure that it meets the needs of Toronto Paramedic Services.

The purpose of this report is to advise on the results of Request for Proposal (RFP) 3405-17-0035 for the provision of a Mobile Dispatch Software Solution for Toronto Paramedic Services. The Mobile Dispatch Software Solution uses wireless connectivity to provide field operational units (i.e., ambulances and emergency response units) with the details and locations of their assigned emergency calls and provides Emergency Medical Dispatchers and Operations Superintendents with real-time automatic vehicle status and vehicle location information.

Staff are seeking City Council authority to negotiate and enter into an agreement with the recommended proponent, TriTech Software Systems, for an initial term of five years, with the option to renew for an additional three separate one-year periods. The City's option to renew will be based on the annual review of the vendor’s performance level over the prior years and the availability of funds in the City’s Operating Budget for the renewal term.

In accordance with the City's Procurement Processes Policy, City Council approval is required for this purchase, as the term of the proposed contract exceeds five years, including option years.