Item - 2019.GL2.16

Tracking Status

  • This item was considered by General Government and Licensing Committee on March 5, 2019. The General Government and Licensing Committee has referred this item to an official or other body without making a decision. Consult the text of the decision for further information on the referral.

GL2.16 - Enhancing Customer Service by Reviving Permit Parking Renewals at the East York Civic Centre

Decision Type:
ACTION
Status:
Referred
Ward:
14 - Toronto - Danforth

Committee Decision

The General Government and Licensing Committee:

 

1.  Referred the item to the Deputy City Manager, Corporate Services, with a request to review options to restore the in-person Permit Parking Renewal Service at the East York Civic Centre and to report back to the General Government and Licensing Committee at its meeting on April 23, 2019.

Origin

(February 19, 2019) Letter from Councillor Paula Fletcher

Summary

Many residents, especially those in East York and East Toronto, would like to once again be allowed to renew on-street parking permits at the East York Civic Centre. Both Permit Parking staff at Toronto City Hall and my office regularly receive complaints from residents who have been inconvenienced and are upset with the decision to end the service at the East York Civic Centre.

 

East York residents have tremendous pride in their borough and the Civic Centre is at the heart of the community. It was only natural that, for many years after amalgamation, the East York Civic Centre carried on providing services such as Parking Permit renewal. Restoring permit renewal service would entail minimal expense to the City, as staff would only be needed on the handful of days each year when permits are renewed.

 

In the lead-up to amalgamation, there was an unspoken promise that changes to the services and way of life in the former municipalities would be kept to a minimum. Only those reforms that resulted in important savings - which is clearly not the case here - would be implemented. As well, under the new 25-ward model, there was not to be any reduction in service to the public. With this in mind, please review the decision to terminate a service which has served the community well for so many years.

Background Information

(February 19, 2019) Letter from Councillor Paula Fletcher on Enhancing Customer Service by Reviving Permit Parking Renewals at the East York Civic Centre
https://www.toronto.ca/legdocs/mmis/2019/gl/bgrd/backgroundfile-129563.pdf

Motions

Motion to Refer Item moved by Councillor Paul Ainslie (Carried)

That the item be referred to the Deputy City Manager, Corporate Services, with a request to review options to restore the in-person Permit Parking Renewal Service at the East York Civic Centre and to report back to the General Government and Licensing Committee at its meeting on April 23, 2019.

Source: Toronto City Clerk at www.toronto.ca/council