Item - 2019.AU3.10

The Audit Committee recommends that:

1.  City Council request the City Manager to report to the October 25, 2019 meeting of the Audit Committee on a process to track and report on a quarterly basis, progress on management's implementation and target completion date of outstanding audit recommendations, with emphasis on those identified by the Auditor General as items of greatest concern.

The Audit Committee:

1.  Requested the Chief Building Official and Executive Director, Toronto Building, to provide an update to the October 25, 2019 meeting of the Audit Committee on the outstanding recommendations highlighted in Item AU3.10 that relate to Toronto Building, specifically those around building permits and building inspections.

The Auditor General's Office conducts an annual follow-up review to determine the implementation status of recommendations in previously issued audit reports. The results of the review are reported to City Council through the Audit Committee.

This report provides information regarding the implementation status of audit recommendations issued to City divisions in Infrastructure and Development Services.  Our 2019 follow-up review included 53 outstanding recommendations from 12 audit reports issued between 2011 and 2017 for the following six City divisions:

- City Planning
- Fire Services
- Municipal Licensing & Standards
- Toronto Building
- Toronto Water
- Transportation Services
 

Our review verified that 15 recommendations (28 per cent) have been fully implemented and 37 recommendations (70 per cent) have been partially implemented and one recommendation (2 per cent) is no longer applicable.

Continued efforts to implement outstanding recommendations will provide additional benefits to the City such as cost savings, improved controls, and enhanced service delivery. The remaining 37 outstanding recommendations will be included in the next year's follow-up review together with the 21 recommendations included in audit reports issued to City divisions in Infrastructure and Development Services in 2018.

Detailed results of our follow-up review together with management comments and action plan are included in Attachments 1 through 3.

We express our appreciation for the co-operation and assistance we received from management and staff of City divisions in Infrastructure and Development Services during this year's follow-up review process.