Item - 2017.EX28.5

The Executive Committee recommends that:

Toronto Police Services Board

1.  City Council deem its consideration of this report to be Council's input on the Toronto Police Service's 2017-2019 business plan, to fulfill Ontario Regulation 3/99 made under the Police Services Act.

2.  City Council request the Toronto Police Services Board report to Executive Committee with a progress update on implementation of the Transformational Task Force recommendations in the second quarter of 2018.

Transfer of Beach Lifeguard Program

3.  City Council direct that:

a.  The General Manager, Parks, Forestry and Recreation deliver the beach lifeguard program starting November 10, 2017.

b.  The 2017 City Council Approved Operating Budget for the beach lifeguard program totalling $1.470 million gross and $1.415 million net be transferred from the Toronto Police Service to Parks, Forestry and Recreation.

c.  The Toronto Police Service budget for Beach Lifeguards be adjusted on a one-time basis for 2017 to facilitate the reimbursement from the City for their delivery of the program from January 1 to November 10, 2017, by increasing the 2017 Operating budget by $1.415 million gross with full cost recovery from Parks, Forestry and Recreation, resulting in a net zero financial impact to the Toronto Police Services Budget.

4.  City Council request the Toronto Police Services Board to direct the Chief of Police to continue providing communication (radio system) support, as well as maintenance, storage and fueling of equipment used by the beach lifeguard program until September 30, 2019 to assist with the program transition, and that the Toronto Police Service be reimbursed on a cost-recovery basis.

5.  City Council authorize the General Manager, Parks, Forestry and Recreation to explore and enter into the required agreements with the Toronto Police Service on a cost-recovery basis and/or other service providers, to help support the successful delivery of the beach lifeguard program by Parks, Forestry and Recreation.

6.  City Council direct that the 2017 Parks, Forestry and Recreation Operating Budget be increased on a one-time basis by $0.026 million in 2017 and $0.077 million in 2018 to fund one temporary position for a duration of eight months to be fully recovered from the Toronto Police Modernization Reserve to support the one-time transition of the beach lifeguard program.

Transfer of School Crossing Guard Program

7. City Council direct that:

a.  The General Manager, Transportation Services contract with a third-party service provider to deliver the school crossing guard program starting August 1, 2019, with the Toronto Police Service continuing to provide the school crossing guard program until July 31, 2019.

b.  The 2017 City Council Approved Operating Budget for the school crossing guard program totalling $7.525 million (gross and net) be transferred from the Toronto Police Service to Transportation Services to provide oversight and fund program delivery by a third-party service provider.

c.  The Toronto Police Service budget for the delivery of the school crossing guard program be adjusted on a one-time basis for 2017 to facilitate the reimbursement from the City for their delivery of the program for 2017, by increasing the 2017 Operating budget by $7.525 million gross with full cost recovery from Transportation Services, resulting in a net zero financial impact to the Toronto Police Service Budget.

8.  City Council authorize that the 2017 Transportation Services Operating Budget be increased by one temporary position funded on a one-time basis by $0.038 million funded from the Toronto Police Modernization Reserve to support one-time program development and procurement activities for the school crossing guard program.

9.  City Council direct the General Manager of Transportation Services to develop an implementation plan for the school crossing guards program, such plan to include warrants developed by or in consultation with the Toronto Police Service in accordance with the Highway Traffic Act, and a process for locations to be added and/or removed from the program as necessary, and report to the Public Works and Infrastructure Committee in the second quarter of 2018.

City Reporting

10.  City Council request the City Manager to report to Executive Committee to provide an update in the second quarter of 2018, as required, on the impacts of implementation of other Transformational Task Force recommendations on City divisions.

The Toronto Police Services Board (TPSB) formed the Transformational Task Force (TTF) with a mandate to review and study all of the reports over the last five years dealing with organizational change and potential efficiency measures, to determine how best to modernize the structure and service delivery of the Toronto Police Service (TPS) and deliver policing services more efficiently and effectively. The Transformational Task Force's final report contains 32 recommendations to modernize the policing model for the City of Toronto in a manner that is innovative, sustainable and affordable. While there will be up-front costs associated with building capacity and changing practice, these measures will help the TPS rationalize its resources, introduce delivery models with lower cost structures, and strategically drive internal efficiencies while maintaining public safety.

The Transformational Task Force report supports City Council's goal of a city where individuals and communities feel safe and secure. The recommendations support several City strategies including the Toronto Strong Neighbourhoods Strategy 2020, the City of Toronto Congestion Management Plan 2016-2020, the Vision Zero Road Safety Plan (2017-2021) and align with the City's commitment to continuous improvement.

The Transformational Task Force final report includes 32 recommendations with the majority largely focused on the internal operations of the Toronto Police Service and will either have little or no direct impact on City divisions, or the impact is undetermined at this point due to the phased roll-out of the implementation. To date, the City's review has identified three Transformational Task Force recommendations that will have an impact on certain City divisions that include the proposed transfer of the beach lifeguard and school crossing guard programs to appropriate City divisions (recommendations 12 and 13), and Toronto Police Service's risk assessment approach to non-emergency calls (recommendation 4).

This report supports the recommendation of the Transformational Task Force that, going forward, the beach lifeguard program be delivered by the City's Parks, Forestry and Recreation Division (PFR) beginning November 10, 2017, and the school crossing guard program be delivered by a third-party service provider under contract with the City's Transportation Services Division beginning August 1, 2019. While the Toronto Police Service will continue to deliver the school crossing guard program until July 31, 2019, the City and the Toronto Police Service are developing alternative options for September 2018 to address school crossing guard vacancies currently backfilled by police officers. The primary goal is to have these positions filled by a civilian workforce, thus freeing up police officers to fulfill core policing duties.

This report also recommends that the Toronto Police Service budgets for the beach lifeguard and school crossing guard programs be transferred to Parks, Forestry and Recreation and Transportation Services, respectively. The current budgets to deliver these services are recommended to be transferred in 2017 to enable City program development work to proceed. The budget transfers will not be considered budget reductions for the Toronto Police Service or increases for these City divisions as costs will ultimately remain within the overall City Operating Budget.

The Transformational Task Force final report also recommends that the Toronto Police Service develop a risk assessment tool to identify non-emergency calls that can be addressed through alternative approaches, including redirection to the appropriate City division or agency. The risk assessment tool is still under development; however, it is expected that City divisions responsible for the intake and response to calls for by-law enforcement and traffic related services will likely experience increased referrals from the Toronto Police Service. Staff from these City divisions and the Toronto Police Service continue to work collaboratively to discuss the impact and implementation of this recommendation. Financial impacts are not anticipated for the 2018 budget.

City staff are supportive of these recommended program delivery changes as they advance City objectives and allow the Toronto Police Service to focus on core policing to be better positioned to control its overall costs, which will benefit the City as a whole. The City and the Toronto Police Service are working collaboratively to assess the impacts and feasibility of the balance of the Transformational Task Force recommendations and timelines.

On May 16, 2017, Executive Committee received from the Toronto Police Services Board (TPSB) the Transformational Task Force Report as its 2017-2019 business plan and requested City Council comment on the plan. In accordance with that request, this report recommends that Council's consideration of this report be the input on the Toronto Police Service's 2017- 2019 business plan, to fulfill a regulatory requirement for the Toronto Police Services Board to consult with City Council on their business plan.

Finally, the report recommends that the City Manager and the Toronto Police Services Board be requested to report back in 2018 on the implementation of the Transformational Task Force recommendations as the impacts and feasibility of the other recommendations become more apparent.