Item - 2017.CD19.11

Tracking Status

CD19.11 - Service Level Impact of the 2017 Service Adjustments to Shelter, Support and Housing Administration

Decision Type:
ACTION
Status:
Amended
Wards:
All

City Council Decision

City Council on April 26, 27 and 28, 2017, adopted the following:

 

1.  City Council approve an in-year base budget adjustment to the 2017 Approved Operating Budget for Shelter, Support and Housing Administration to increase the complement by 10.3 positions (from 789.1 to 799.4) and increase the salary and benefit budget by $1,047,800, thereby reinstating the positions that were identified as part of the attrition service adjustment.

 

2.  City Council approve an in-year budget adjustment to the 2017 Approved Operating Budget for Shelter, Support and Housing Administration to increase Shelter, Support and Housing Administration's gapping budget by $629,800, to ensure front-line staff are available to meet higher occupancy demands.

 

3.  City Council approve an in-year budget adjustment to reduce the Social Housing subsidy budget by $418,000 for savings realized from mortgage interest rates, property tax rate and the Social Housing Cost Factor.

 

4. City Council direct the General Manager, Shelter, Support and Housing Administration to respond on a immediate, emergency basis when the occupancy rate of the shelter system exceeds the 90 percent target.

 

5. City Council increase the 2017 Operating Budget for Shelter, Support and Housing Administration by $3 million gross to be funded from the Social Housing Reserve Fund as a one-time contribution for additional winter services, if required, during the 2017-2018 winter season should the service needs exceed Shelter, Support and Housing Administration's ability to manage within the approved operating budget; and request staff to report back through the quarterly operating variance report on the adequacy of funding.

 

6. City Council request the General Manager, Shelter, Support and Housing Administration and the Chief Financial Officer and Deputy City Manager to report to the Community Development and Recreation Committee on how the access to emergency funds by the General Manager, Shelter, Support and Housing Administration can be facilitated for the 2018/2019 winter season and beyond.

 

7.  City Council direct the General Manager, Shelter, Support and Housing Administration to report to the Community Development and Recreation Committee with a long-term sustainable plan for staffing in shelters consistent with the city average gapping rate.

 

8.  City Council direct the General Manager, Shelter, Support and Housing Administration to conduct an immediate review in 2017 of its shelter standards in accordance with Section 2.4.5 of the Toronto Shelter Standards due to the extraordinary crowding and increased demand for services documented this year, and report back to the Community Development and Recreation Committee in the first quarter of 2018.

 

9.  City Council request the Federal Government to work with the City of Toronto to explore transferring Federal lands, including the armouries, to be used as sites for affordable housing.

Background Information (Committee)

(March 30, 2017) Report from the Deputy City Manager, Cluster A and the Deputy City Manager and Chief Financial Officer on Service Level Impact of the 2017 Service Adjustments to Shelter, Support and Housing Administration
https://www.toronto.ca/legdocs/mmis/2017/cd/bgrd/backgroundfile-102528.pdf

Communications (Committee)

(April 11, 2017) E-mail from Melissa Goldstein, Chair, Housing Action Now Member Support Coordinator, Toronto Drop-In Network (CD.New.CD19.11.1)
https://www.toronto.ca/legdocs/mmis/2017/cd/comm/communicationfile-68599.pdf
(April 12, 2017) Submission from Cathy Crowe, Street Nurse, Distinguished Visiting Practitioner, Ryerson University (CD.New.CD19.11.2)
https://www.toronto.ca/legdocs/mmis/2017/cd/comm/communicationfile-68707.pdf
(April 12, 2017) Letter from Doris Grinspun, Chief Executive Officer, Registered Nurses' Association of Ontario (CD.New.CD19.11.3)
https://www.toronto.ca/legdocs/mmis/2017/cd/comm/communicationfile-68739.pdf
(April 13, 2017) Submission from Katrina Miller, Strategic Communications and Campaigns, Canadian Union of Public Employees CUPE Local 79 (CD.New.CD19.11.4)
https://www.toronto.ca/legdocs/mmis/2017/cd/comm/communicationfile-68756.pdf
(April 13, 2017) Submission from Mary Hynes (CD.New.CD19.11.5)

Motions (City Council)

1 - Motion to Amend Item moved by Councillor Joe Mihevc (Carried)

That City Council delete Community Development and Recreation Committee Recommendation 5

 

Recommendation to be deleted:

 

5. City Council authorize the General Manager, Shelter, Support and Housing Administration to act on an emergency basis and access emergency funds from the Social Housing Stabilization Reserve Fund without requiring prior Council authority, when the occupancy rate of 90 percent in the shelter system is exceeded, for the 2017/2018 winter season.

 

and replace it with the following new recommendation:

 

5. City Council increase the 2017 Operating Budget for Shelter, Support and Housing Administration by $3 million gross to be funded from the Social Housing Reserve Fund as a one-time contribution for additional winter services, if required, during the 2017-2018 winter season should the service needs exceed Shelter, Support and Housing Administration's ability to manage within the approved operating budget; and request staff to report back through the quarterly operating variance report on the adequacy of funding.

Vote (Amend Item) Apr-28-2017 12:15 PM

Result: Carried Majority Required - CD19.3 - Mihevc - motion 1
Total members that voted Yes: 38 Members that voted Yes are Paul Ainslie, Maria Augimeri, Ana Bail„o, John Campbell, Christin Carmichael Greb, Shelley Carroll, Josh Colle, Gary Crawford, Joe Cressy, Vincent Crisanti, Janet Davis, Glenn De Baeremaeker, Justin J. Di Ciano, Frank Di Giorgio, Sarah Doucette, John Filion, Michael Ford, Stephen Holyday, Jim Karygiannis, Norman Kelly, Mike Layton, Chin Lee, Giorgio Mammoliti, Josh Matlow, Pam McConnell, Mary-Margaret McMahon, Denzil Minnan-Wong, Frances Nunziata (Chair), Cesar Palacio, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, Neethan Shan, David Shiner, Michael Thompson, John Tory, Kristyn Wong-Tam
Total members that voted No: 1 Members that voted No are Jon Burnside
Total members that were Absent: 5 Members that were absent are Paula Fletcher, Mary Fragedakis, Mark Grimes, Michelle Holland, Joe Mihevc

Motion to Adopt Item as Amended (Carried)

CD19.11 - Service Level Impact of the 2017 Service Adjustments to Shelter, Support and Housing Administration

Decision Type:
ACTION
Status:
Amended
Wards:
All

Committee Recommendations

The Community Development and Recreation Committee recommends that:

 

1.  City Council approve an in-year base budget adjustment to the 2017 Council Approved Shelter, Support and Housing Administration Operating Budget to increase the complement by 10.3 positions (from 789.1 to 799.4) and increase the salary and benefit budget by $1,047,800, thereby reinstating the positions that were identified as part of the attrition service adjustment.

 

2.  City Council approve an in-year budget adjustment to the 2017 Council approved Shelter, Support and Housing Administration Operating Budget to increase Shelter, Support and Housing Administration's gapping budget by $629,800, to ensure front-line staff are available to meet higher occupancy demands.

 

3.  City Council approve an in-year budget adjustment to reduce the Social Housing subsidy budget by $418,000 for savings realized from mortgage interest rates, property tax rate and the Social Housing Cost Factor.

 

4. City Council direct the General Manager, Shelter, Support and Housing Administration to respond on a immediate, emergency basis when the occupancy rate of the shelter system exceeds the 90 percent target.

 

5. City Council authorize the General Manager, Shelter, Support and Housing Administration to act on an emergency basis and access emergency funds from the Social Housing Stabilization Reserve Fund without requiring prior Council authority, when the occupancy rate of 90 percent in the shelter system is exceeded, for the 2017/2018 winter season.

 

6. City Council request the General Manager, Shelter, Support and Housing Administration and the Chief Financial Officer and Deputy City Manager to report to the Community Development and Recreation Committee on how the access to emergency funds by the General Manager, Shelter, Support and Housing Administration can be facilitated for the 2018/2019 winter season and beyond.

 

7.  City Council direct the General Manager, Shelter, Support and Housing Administration to report to the Community Development and Recreation Committee with a long-term sustainable plan for staffing in shelters consistent with the city average gapping rate.

 

8.  City Council direct the General Manager, Shelter, Support and Housing Administration to conduct an immediate review in 2017 of its shelter standards in accordance with Section 2.4.5 of the Toronto Shelter Standards due to the extraordinary crowding and increased demand for services documented this year, and report back to the Community Development and Recreation Committee in the first quarter of 2018.

 

9.  City Council request the Federal Government to work with the City of Toronto to explore transferring Federal lands, including the armouries, to be used as sites for affordable housing.

Decision Advice and Other Information

The Community Development and Recreation Committee:

 

1. Requested the General Manager, Shelter, Support and Housing Administration to report to the June 7, 2017  Community Development and Recreation Committee meeting on:

 

a.  increasing the number of 24-hour low-barrier cold-weather drop-ins for the 2017-2018 and successive winter seasons; and

 

b.  an overview of the services and locations provided during the 2016-2017 winter season; and

 

c.  an accounting of the spaces operated by Out of the Cold programs, overnight drop-in centres and cold-weather drop-ins, in the overall capacity level of the shelter system.

Origin

(March 30, 2017) Report from the Deputy City Manager, Cluster A and the Deputy City Manager and Chief Financial Officer

Summary

On February 15, 2017 City Council adopted the 2017-2026 Capital Plan and Operating Budgets and directed the General Manager, Shelter, Support and Housing Administration (SSHA) to report back by April 30, 2017 on a detailed assessment of the service level impact of the 2017 service adjustments. This report responds to that request.

 

Additionally, Community Development and Recreation Committee (CDRC) at its meeting of March 2, 2017 directed that the General Manager, SSHA report back on the actions that are being taken to adhere to the 90 percent shelter occupancy standard, as a companion piece to the report requested by City Council.

 

As adopted, the 2017 Approved Operating Budget for SSHA included a reduction, largely in the Homeless and Housing First Solutions service area, of 10.3 positions with an estimated savings of $1.048 million. There was no job loss associated with the reduction because the staff filling those roles were eligible for retirement. Once retired, the positions would be removed from SSHA's complement. Thus, the reduction would be accomplished through attrition.

 

The position deletions were put forward in early August 2016 to help achieve City Council's mandated across the board budget reduction target of minus 2.6 percent. Since that time, the City's shelter system has continued to face increased occupancy pressure primarily due to increased demand from refugees. In response, the program has added shelter beds and increased the availability of cold weather drop-ins over the winter period.  Despite these additional services, there is still steady pressure on shelter capacity.

 

In the eight months since the 2017 operating budget submission, SSHA now has better information on 2017 rate forecasts for social housing including mortgage renewals, property tax rate increases, and the annual Provincial Cost Factor increases. The program is therefore making the following recommendations as ways to save the $1.048 million anticipated from the deletion of the 10.3 positions adopted by City Council so that they can continue to be deployed to support the growing need of the shelter system:

 

-  $268,000 from revised estimates on social housing mortgage renewal rates

 

-  $100,000 from revised estimates on social housing property tax rate increases


-  $50,000 from revised estimates on social housing Provincial Cost Factor increases; and

 

-  $629,800 in increased gapping for non-front line/administrative staff
 

If these recommendations are adopted by Council, SSHA will remain within its 2017 Approved Operating Budget with no impact to service levels and standards.

Background Information

(March 30, 2017) Report from the Deputy City Manager, Cluster A and the Deputy City Manager and Chief Financial Officer on Service Level Impact of the 2017 Service Adjustments to Shelter, Support and Housing Administration
https://www.toronto.ca/legdocs/mmis/2017/cd/bgrd/backgroundfile-102528.pdf

Communications

(April 11, 2017) E-mail from Melissa Goldstein, Chair, Housing Action Now Member Support Coordinator, Toronto Drop-In Network (CD.New.CD19.11.1)
https://www.toronto.ca/legdocs/mmis/2017/cd/comm/communicationfile-68599.pdf
(April 12, 2017) Submission from Cathy Crowe, Street Nurse, Distinguished Visiting Practitioner, Ryerson University (CD.New.CD19.11.2)
https://www.toronto.ca/legdocs/mmis/2017/cd/comm/communicationfile-68707.pdf
(April 12, 2017) Letter from Doris Grinspun, Chief Executive Officer, Registered Nurses' Association of Ontario (CD.New.CD19.11.3)
https://www.toronto.ca/legdocs/mmis/2017/cd/comm/communicationfile-68739.pdf
(April 13, 2017) Submission from Katrina Miller, Strategic Communications and Campaigns, Canadian Union of Public Employees CUPE Local 79 (CD.New.CD19.11.4)
https://www.toronto.ca/legdocs/mmis/2017/cd/comm/communicationfile-68756.pdf
(April 13, 2017) Submission from Mary Hynes (CD.New.CD19.11.5)

Speakers

Cathy Crowe, Street Nurse, Distinguished Visiting Practitioner, Ryerson University
Rafi Aaron, The Interfaith Coalition to Fight Homelessness
Jessica Hales, Nurse Practitioner, Street Health
Tim Maguire, President, Canadian Union of Public Employees, Local 79
Greg Cook, Outreach Worker, Sanctuary Ministries of Toronto
Mary Hynes

Motions

1 - Motion to Amend Item (Additional) moved by Councillor Joe Cressy (Carried)

That:

 

1. The General Manager, Shelter, Support and Housing Administration report to the June 7, 2017 meeting of the Community Development and Recreation Committee, on:

 

a.  increasing the number of 24-hour low-barrier cold-weather drop-ins for the 2017-2018 and successive winter seasons; and

 

b.  an overview of the services and locations provided during the 2016-2017 winter season; and

 

c.  an accounting of the spaces operated by Out of the Cold programs, overnight drop-in centres and cold-weather drop-ins, in the overall capacity level of the shelter system.

 

2.  City Council request the Federal Government to work with the City of Toronto to explore transferring Federal lands, including the armouries, to be used as sites for affordable housing. 


2 - Motion to Amend Item (Additional) moved by Councillor Kristyn Wong-Tam (Carried)

That:

 

1.  City Council direct the General Manager, Shelter, Support and Housing Administration to conduct an immediate review in 2017 of its shelter standards in accordance with Section 2.4.5 of the Toronto Shelter Standards due to the extraordinary crowding and increased demand for services documented this year, and report back to the Community Development and Recreation Committee in the first quarter of 2018.


3 - Motion to Amend Item moved by Councillor Joe Mihevc (Amended)

That:

 

1.  City Council direct the General Manager, Shelter, Support and Housing Administration to respond on a immediate, emergency basis when the occupancy rate of the shelter system exceed the 90 percent target.

 

2a.  City Council authorize the General Manager, Shelter, Support and Housing Administration to act on an emergency basis and access emergency funds without requiring prior Council authority, when the occupancy rate of 90 percent in the shelter system is exceeded. 

 

2b.  City Council request the General Manager, Shelter, Support and Housing Administration and the Chief Financial Officer and Deputy City Manager to report to the Community Development and Recreation Committee on how the access to emergency funds by the General Manager, Shelter, Support and Housing Administration can be facilitated.

 

 3.  Recommendation 1 of the report (March 30, 2017) from the Deputy City Manager, Cluster A and the Deputy City Manager and Chief Financial Officer be amended by adding the word "base" after the word "in-year" so that it now reads:

 

1.  City Council approve an in-year base budget adjustment to the 2017 Council Approved Shelter, Support and Housing Administration Operating Budget to increase the complement by 10.3 positions (from 789.1 to 799.4) and increase the salary and benefit budget by $1,047,800, thereby reinstating the positions that were identified as part of the attrition service adjustment.

 

4.  City Council direct the General Manager, Shelter, Support and Housing Administration to report back to the Community Development and Recreation Committee with a long-term sustainable plan for staffing in shelters consistent with the city average gapping rate.


4 - Motion to Adopt Item as Amended moved by Councillor James Pasternak (Carried)

5 - Motion to Reconsider Item moved by Councillor Joe Mihevc (Carried)

That the Item be reconsidered as it relates to Motion 3 by Councillor Mihevc.


6 - Motion to Amend Motion moved by Councillor Joe Mihevc (Carried)

That Motion 3 by Councillor Mihevc be replaced with the following:

 

That:

 

1.  City Council direct the General Manager, Shelter, Support and Housing Administration to respond on a immediate, emergency basis when the occupancy rate of the shelter system exceed the 90 percent target.

 

2a.  City Council authorize the General Manager, Shelter, Support and Housing Administration to act on an emergency basis and access emergency funds from the Social Housing Stabilization Reserve Fund without requiring prior Council authority, when the occupancy rate of 90 percent in the shelter system is exceeded, for the 2017/2018 winter season.

 

2b.  City Council request the General Manager, Shelter, Support and Housing Administration and the Chief Financial Officer and Deputy City Manager to report to the Community Development and Recreation Committee on how the access to emergency funds by the General Manager, Shelter, Support and Housing Administration can be facilitated for the 2018/2019 winter season and beyond.

 

 3.  Recommendation 1 be amended by adding the word "base" after the word "in-year" so that it now reads:

 

1.  City Council approve an in-year base budget adjustment to the 2017 Council Approved Shelter, Support and Housing Administration Operating Budget to increase the complement by 10.3 positions (from 789.1 to 799.4) and increase the salary and benefit budget by $1,047,800, thereby reinstating the positions that were identified as part of the attrition service adjustment.

 

4.  City Council direct the General Manager, Shelter, Support and Housing Administration to report back to the Community Development and Recreation Committee with a long-term sustainable plan for staffing in shelters consistent with the city average gapping rate.


7 - Motion to Adopt Item as Amended moved by Councillor Joe Mihevc (Carried)
Source: Toronto City Clerk at www.toronto.ca/council