Item - 2015.PG5.7

Tracking Status

PG5.7 - Canada Post Community Mailbox Program in Toronto

Decision Type:
ACTION
Status:
Amended

City Council Decision

City Council on July 7, 8 and 9, 2015, adopted the following:

 

1.  City Council request Canada Post to provide the City Manager with detailed, City-wide implementation information on the community mailbox program in Toronto, including:

 

a.  the number and location of current residential and business mailboxes that will be affected and the number and location of community mailboxes that will be installed, including the criteria for determining areas which may be defined as "business corridors", "Urban", "Dense Urban" and "Downtown Core";

 

b.  the specific timelines for implementation;

 

c.  the design options for community mailboxes being considered by Canada Post, including any modifications to the standard mailbox format;

 

d.  Canada Post's siting guidelines and performance standards for assessing site feasibility;

 

e.  a detailed communications plan to inform Toronto residents about the conversion to community mailboxes; and

 

f.  A plan for addressing barriers to accessing postal services, including social isolation, literacy, linguistic, cognitive and mobility barriers and ensuring equitable outcomes for all Torontonians.

 

2.  City Council request Canada Post to co-operate with the General Manager, Transportation Services and the Chief Planner and Executive Director, City Planning to develop location, siting and design guidelines for community mailboxes, including delivery options for areas where community mailboxes are not feasible; and City Council request the City Manager to report back to City Council once a specific, City-wide implementation plan has been provided by Canada Post and potential impacts to the City have been assessed.

 

3.  City Council request Canada Post to confirm that the City of Toronto will recover incremental costs for any staff services required to support the implementation and operation of community mailboxes in Toronto, which may include:

 

a.  Community mailbox siting and installation;

 

b.  Traffic management;

 

c.  Snow clearing; and

 

d.  Litter collection.

 

4.  City Council direct the Director, 311 Toronto to establish a call management strategy to redirect any community mailbox calls to Canada Post; and City Council request Canada Post to work with the Director, 311 Toronto to establish roles and responsibilities for responding to community mailbox-related calls.

 

5.  City Council request Canada Post to incorporate into the design of the new Community Mailboxes a slot where people can deposit unwanted unaddressed mail or alternatively, supply and maintain recycling receptacles at new Community Mailbox locations.

 

6.  City Council direct the City Manager to request Canada Post to conduct community consultation meetings in cooperation with the City in all areas of the City, and schedule such meetings at a time that accommodates the local Member of Parliament's attendance.

 

7. City Council request Canada Post to forward all reports related to Community Mailboxes for the review of the Disability Issues Committee, and to attend and present their door-to-door residential delivery service phase-out plans at the Disability Issues Committee's September 29, 2015 meeting.

 

8.  City Council request the City Manager to consult with other municipalities to determine what agreements, costs/payments, implementation practices or other actions that have been undertaken in other jurisdictions with respect to the implementation of the Community Mailboxes, and include in future reports to Council.

 

9.  City Council request the General Manager, Transportation Services to report to the November 16, 2015 meeting of the Planning and Growth Management Committee with a Canada Post update that includes information on the criteria used to identify "Urban", "Dense Urban" and "Downtown Core" areas.

 

10.  City Council request the City Solicitor and City Manager, in consultation with the Chief Planner and Executive Director, City Planning and the General Manager, Transportation Services, to report back to the November 16, 2015 meeting of the Planning and Growth Management Committee on options to protect residents and mitigate the impacts of Canada Post switching to Community Mailboxes.

 

11.  City Council authorize the City Solicitor to take all necessary steps as determined by the City Solicitor to support the Federation of Canadian Municipalities in its request for intervenor status in the appeal of the City of Hamilton community mailbox decision.

City Council Decision Advice and Other Information

City Council considered the following items together:

 

PG5.7 headed "Canada Post Community Mailbox Program in Toronto"; and

 

TE7.106 headed "Canada Post Update"

Background Information (Committee)

(June 4, 2015) Report from the Acting Deputy City Manager Cluster B on Canada Post Community Mailbox Program in Toronto
https://www.toronto.ca/legdocs/mmis/2015/pg/bgrd/backgroundfile-81118.pdf
Attachment 1: City of Toronto Points of Call Overview - Draft Map
https://www.toronto.ca/legdocs/mmis/2015/pg/bgrd/backgroundfile-81150.pdf
Attachment 2: City of Toronto Points of Call Overview - Conversion Data
https://www.toronto.ca/legdocs/mmis/2015/pg/bgrd/backgroundfile-81151.pdf
Attachment 3: Canada Post Site Selection Criteria for Urban Areas
https://www.toronto.ca/legdocs/mmis/2015/pg/bgrd/backgroundfile-81152.pdf

Communications (Committee)

(June 9, 2015) E-mail from Jason Logan (PG.Main.PG5.7.1)
(June 12, 2015) E-mail from Agnieszka Pagowska (PG.New.PG5.7.2)
(June 14, 2015) E-mail from J. Charles Grieco (PG.New.PG5.7.3)
(June 15, 2015) Letter from Wendy Komiotis, Executive Director, METRAC (PG.New.PG5.7.4)
https://www.toronto.ca/legdocs/mmis/2015/pg/comm/communicationfile-53364.pdf
(June 15, 2015) E-mail from David Harrison, Chair, The Annex Residents' Association (PG.New.PG5.7.5)
https://www.toronto.ca/legdocs/mmis/2015/pg/comm/communicationfile-53420.pdf
(June 15, 2015) Letter from John Caliendo and Ian Carmichael, on behalf of the ABC Residentsí Association Board (PG.New.PG5.7.6)
(June 15, 2015) Letter from Lewis Reford, President, North Rosedale Residents Association (PG.New.PG5.7.7)
(June 16, 2015) Letter from Jessica Wilson, Ossington Community Association (PG.New.PG5.7.8)
(June 16, 2015) Letter from John Cartwright, President, Toronto and York Region Labour Council (PG.New.PG5.7.9)
https://www.toronto.ca/legdocs/mmis/2015/pg/comm/communicationfile-53641.pdf
(June 17, 2015) Letter from Eileen Denny, President, Teddington Park Residents Association (PG.New.PG5.7.10)
https://www.toronto.ca/legdocs/mmis/2015/pg/comm/communicationfile-53662.pdf

Motions (City Council)

1a - Motion to Amend Item (Additional) moved by Councillor David Shiner (Carried)

That City Council authorize the City Solicitor to take all necessary steps as determined by the City Solicitor to support the Federation of Canadian Municipalities (FCM) in its request for intervenor status in the appeal of the City of Hamilton community mailbox decision.

Vote (Amend Item (Additional)) Jul-09-2015 3:24 PM

Result: Carried Majority Required - PG5.7 - Shiner - motion 1
Total members that voted Yes: 34 Members that voted Yes are Paul Ainslie, Maria Augimeri, Ana Bail„o, Jon Burnside, John Campbell, Christin Carmichael Greb, Shelley Carroll, Raymond Cho, Josh Colle, Joe Cressy, Vincent Crisanti, Janet Davis, Glenn De Baeremaeker, Justin J. Di Ciano, Frank Di Giorgio, Sarah Doucette, Mary Fragedakis, Mark Grimes, Jim Karygiannis, Norman Kelly, Mike Layton, Chin Lee, Mary-Margaret McMahon, Joe Mihevc, Ron Moeser, Frances Nunziata (Chair), Cesar Palacio, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, David Shiner, John Tory, Kristyn Wong-Tam
Total members that voted No: 1 Members that voted No are Stephen Holyday
Total members that were Absent: 10 Members that were absent are Michelle Berardinetti, Gary Crawford, John Filion, Paula Fletcher, Rob Ford, Giorgio Mammoliti, Josh Matlow, Pam McConnell, Denzil Minnan-Wong, Michael Thompson

1b - Motion to Amend Item (Additional) moved by Councillor David Shiner (Carried)

That City Council request the City Solicitor and City Manager, in consultation with the Chief Planner and Executive Director, City Planning and the General Manager, Transportation Services, to report back to the November 16, 2015 meeting of the Planning and Growth Management Committee on options to protect residents and mitigate the impacts of Canada Post switching to Community Mailboxes.

Vote (Amend Item (Additional)) Jul-09-2015 3:25 PM

Result: Carried Majority Required - PG5.7 - Shiner - motion 1b
Total members that voted Yes: 35 Members that voted Yes are Paul Ainslie, Maria Augimeri, Ana Bail„o, Jon Burnside, John Campbell, Christin Carmichael Greb, Shelley Carroll, Raymond Cho, Josh Colle, Joe Cressy, Vincent Crisanti, Janet Davis, Glenn De Baeremaeker, Justin J. Di Ciano, Frank Di Giorgio, Sarah Doucette, Mary Fragedakis, Mark Grimes, Stephen Holyday, Jim Karygiannis, Norman Kelly, Mike Layton, Chin Lee, Mary-Margaret McMahon, Joe Mihevc, Ron Moeser, Frances Nunziata (Chair), Cesar Palacio, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, David Shiner, John Tory, Kristyn Wong-Tam
Total members that voted No: 0 Members that voted No are
Total members that were Absent: 10 Members that were absent are Michelle Berardinetti, Gary Crawford, John Filion, Paula Fletcher, Rob Ford, Giorgio Mammoliti, Josh Matlow, Pam McConnell, Denzil Minnan-Wong, Michael Thompson

2 - Motion to Amend Item moved by Councillor Shelley Carroll (Carried)

That City Council amend Planning and Growth Management Committee Recommendation 6 by deleting the words "and invite Members of Parliament to attend" and replacing them with the words "and schedule such meetings at a time that accommodates the local Member of Parliament's attendance" so that the recommendation now reads:

 

6. City Council direct the City Manager to request Canada Post to conduct community consultation meetings in cooperation with the City in all areas of the City, and schedule such meetings at a time that accommodates the local Member of Parliament's attendance

 

Vote (Amend Item) Jul-09-2015 3:26 PM

Result: Carried Majority Required - PG5.7 - Carroll - motion 2
Total members that voted Yes: 32 Members that voted Yes are Paul Ainslie, Maria Augimeri, Ana Bail„o, Jon Burnside, John Campbell, Christin Carmichael Greb, Shelley Carroll, Raymond Cho, Josh Colle, Joe Cressy, Vincent Crisanti, Janet Davis, Glenn De Baeremaeker, Frank Di Giorgio, Sarah Doucette, Mary Fragedakis, Mark Grimes, Norman Kelly, Mike Layton, Chin Lee, Mary-Margaret McMahon, Joe Mihevc, Ron Moeser, Frances Nunziata (Chair), Cesar Palacio, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, David Shiner, John Tory, Kristyn Wong-Tam
Total members that voted No: 3 Members that voted No are Justin J. Di Ciano, Stephen Holyday, Jim Karygiannis
Total members that were Absent: 10 Members that were absent are Michelle Berardinetti, Gary Crawford, John Filion, Paula Fletcher, Rob Ford, Giorgio Mammoliti, Josh Matlow, Pam McConnell, Denzil Minnan-Wong, Michael Thompson

3 - Motion to Amend Item moved by Councillor Janet Davis (Carried)

That City Council amend Recommendation 2 by replacing the word "work" with the word "co-operate" so that it now reads as follows:

 

2. City Council request that Canada Post co-operate with the General Manager, Transportation Services and the Chief Planner and Executive Director, City Planning to develop location, siting and design guidelines for community mailboxes, including delivery options for areas where community mailboxes are not feasible; and request that the City Manager report back to City Council once a specific, city-wide implementation plan has been provided by Canada Post and potential impacts to the City have been assessed.

Vote (Amend Item) Jul-09-2015 3:27 PM

Result: Carried Majority Required - PG5.7 - Davis - motion 3
Total members that voted Yes: 34 Members that voted Yes are Paul Ainslie, Maria Augimeri, Ana Bail„o, Jon Burnside, John Campbell, Christin Carmichael Greb, Shelley Carroll, Raymond Cho, Josh Colle, Joe Cressy, Vincent Crisanti, Janet Davis, Glenn De Baeremaeker, Justin J. Di Ciano, Frank Di Giorgio, Sarah Doucette, Mary Fragedakis, Mark Grimes, Stephen Holyday, Norman Kelly, Mike Layton, Chin Lee, Mary-Margaret McMahon, Joe Mihevc, Ron Moeser, Frances Nunziata (Chair), Cesar Palacio, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, David Shiner, John Tory, Kristyn Wong-Tam
Total members that voted No: 1 Members that voted No are Jim Karygiannis
Total members that were Absent: 10 Members that were absent are Michelle Berardinetti, Gary Crawford, John Filion, Paula Fletcher, Rob Ford, Giorgio Mammoliti, Josh Matlow, Pam McConnell, Denzil Minnan-Wong, Michael Thompson

Motion to Adopt Item as Amended (Carried)

Rulings (City Council)

Ruling by Speaker Frances Nunziata
Speaker Nunziata ruled that Councillor Karygiannis should not make comments about other Members during his speaking time.

Councillor Karygiannis retracted his comments.

PG5.7 - Canada Post Community Mailbox Program in Toronto

Decision Type:
ACTION
Status:
Amended

Committee Recommendations

The Planning and Growth Management Committee recommends that:

 

1.  City Council request Canada Post to provide the City Manager with detailed, city-wide implementation information on the community mailbox program in Toronto, including:

 

a.  The number and location of current residential and business mailboxes that will be affected and the number and location of community mailboxes that will be installed, including the criteria for determining areas which may be defined as “business corridors,” “Urban”, “Dense Urban” and “Downtown Core”;

b.  The specific timelines for implementation;

c.  The design options for community mailboxes being considered by Canada Post, including any modifications to the standard mailbox format;

d.  Canada Post’s siting guidelines and performance standards for assessing site feasibility;

e.  A detailed communications plan to inform Toronto residents about the conversion to community mailboxes; and

f.  A plan for addressing barriers to accessing postal services, including social isolation, literacy, linguistic, cognitive and mobility barriers and ensuring equitable outcomes for all Torontonians.

 

2.  City Council request Canada Post to work with the General Manager, Transportation Services and the Chief Planner and Executive Director, City Planning to develop location, siting and design guidelines for community mailboxes, including delivery options for areas where community mailboxes are not feasible; and request the City Manager to report back to City Council once a specific, city-wide implementation plan has been provided by Canada Post and potential impacts to the City have been assessed.

 

3.  City Council request Canada Post to confirm that the City of Toronto will recover incremental costs for any staff services required to support the implementation and operation of community mailboxes in Toronto, which may include:

 

a.  Community mailbox siting and installation;

b.  Traffic management;

c.  Snow clearing; and

d.  Litter collection.

 

4.  City Council direct the Director, 311 Toronto to establish a call management strategy to redirect any community mailbox calls to Canada Post; and City Council request that Canada Post work with the Director, 311 Toronto to establish roles and responsibilities for responding to community mailbox-related calls.

 

5.  City Council request Canada Post to incorporate into the design of the new Community Mailboxes a slot where people can deposit unwanted unaddressed mail or alternatively, supply and maintain recycling receptacles at new Community Mailbox locations.

 

6.  City Council direct the City Manager to request Canada Post to conduct community consultation meetings in cooperation with the City in all areas of the City, and invite Members of Parliament to attend.

 

7. City Council request Canada Post to forward all reports related to Community Mailboxes for the review of the Disability Issues Committee, and to attend and present their door-to-door residential delivery service phase-out plans at the Disability Issues Committee's September 29, 2015 meeting.

 

8.  City Council request the City Manager to consult with other municipalities to determine what agreements, costs/payments, implementation practices or other actions that have been undertaken in other jurisdictions with respect to the implementation of the Community Mailboxes, and include in future reports to Council.

 

9.  City Council request the General Manager, Transportation Services to report to the November 16, 2015 meeting of the Planning and Growth Management Committee with a Canada Post update that includes information on the criteria used to identify “Urban”, “Dense Urban” and “Downtown Core” areas.

Origin

(June 3, 2015) Report from the Acting Deputy City Manager, Cluster B

Summary

This report provides information on the Canada Post transition from door-to-door mail delivery to a community mailbox (CMB) system in Toronto. City staff have been meeting with Canada Post to gather information about the transition, including scope, design and other details to better assess potential accessibility, financial and public realm implications for the City of Toronto. To prepare for the anticipated 2017-2019 implementation of the CMB program in parts of Toronto, City staff are seeking additional details from Canada Post and a city-wide implementation plan. The City Manager will report back once comprehensive details have been provided by Canada Post and potential impacts have been assessed.

Background Information

(June 4, 2015) Report from the Acting Deputy City Manager Cluster B on Canada Post Community Mailbox Program in Toronto
https://www.toronto.ca/legdocs/mmis/2015/pg/bgrd/backgroundfile-81118.pdf
Attachment 1: City of Toronto Points of Call Overview - Draft Map
https://www.toronto.ca/legdocs/mmis/2015/pg/bgrd/backgroundfile-81150.pdf
Attachment 2: City of Toronto Points of Call Overview - Conversion Data
https://www.toronto.ca/legdocs/mmis/2015/pg/bgrd/backgroundfile-81151.pdf
Attachment 3: Canada Post Site Selection Criteria for Urban Areas
https://www.toronto.ca/legdocs/mmis/2015/pg/bgrd/backgroundfile-81152.pdf

Communications

(June 9, 2015) E-mail from Jason Logan (PG.Main.PG5.7.1)
(June 12, 2015) E-mail from Agnieszka Pagowska (PG.New.PG5.7.2)
(June 14, 2015) E-mail from J. Charles Grieco (PG.New.PG5.7.3)
(June 15, 2015) Letter from Wendy Komiotis, Executive Director, METRAC (PG.New.PG5.7.4)
https://www.toronto.ca/legdocs/mmis/2015/pg/comm/communicationfile-53364.pdf
(June 15, 2015) E-mail from David Harrison, Chair, The Annex Residents' Association (PG.New.PG5.7.5)
https://www.toronto.ca/legdocs/mmis/2015/pg/comm/communicationfile-53420.pdf
(June 15, 2015) Letter from John Caliendo and Ian Carmichael, on behalf of the ABC Residentsí Association Board (PG.New.PG5.7.6)
(June 15, 2015) Letter from Lewis Reford, President, North Rosedale Residents Association (PG.New.PG5.7.7)
(June 16, 2015) Letter from Jessica Wilson, Ossington Community Association (PG.New.PG5.7.8)
(June 16, 2015) Letter from John Cartwright, President, Toronto and York Region Labour Council (PG.New.PG5.7.9)
https://www.toronto.ca/legdocs/mmis/2015/pg/comm/communicationfile-53641.pdf
(June 17, 2015) Letter from Eileen Denny, President, Teddington Park Residents Association (PG.New.PG5.7.10)
https://www.toronto.ca/legdocs/mmis/2015/pg/comm/communicationfile-53662.pdf

Speakers

Gerald Parker, Executive Director, Institute of Canadian Justice
Derek Richmond, Canadian Union of Public Workers (CUPW)
Angela Jones
John Fischer, Walk Toronto
Deborah Lonsdale
Michael Alexander
Councillor Janet Davis

Motions

1 - Motion to Amend Item (Additional) moved by Councillor Kristyn Wong-Tam (Carried)

That City Council request that Canada Post incorporate into the design of the new Community Mailboxes a slot where people can deposit unwanted unaddressed mail or alternatively, supply and maintain recycling receptacles at new Community Mailbox locations.


2 - Motion to Amend Item (Additional) moved by Councillor Kristyn Wong-Tam (Carried)

That City Council direct the City Manager to request Canada Post to conduct community consultation meetings in cooperation with the City in all areas of the City, and invite Members of Parliament to attend.


3 - Motion to Amend Item (Additional) moved by Councillor Kristyn Wong-Tam (Carried)

That City Council request that Canada Post forward all reports related to community mailboxes for the review of the Disability Issues Committee, and to attend and present their door-to-door residential delivery service phase-out plans at the Disability Issues Committee's September 29, 2015 meeting.


4 - Motion to Amend Item (Additional) moved by Councillor Kristyn Wong-Tam (Carried)

That City Council request the City Manager to consult with other municipalities to determine what agreements, costs/payments, implementation practices or other actions that have been undertaken in other jurisdictions with respect to the implementation of the Community Mailboxes, and include in future reports to Council.


5 - Motion to Amend Item (Additional) moved by Councillor David Shiner (Carried)

That City Council request the General Manager, Transportation Services to report to the November 16, 2015 meeting of the Planning and Growth Management Committee with a Canada Post update that includes information on the criteria used to identify “Urban”, “Dense Urban” and “Downtown Core” areas.


6 - Motion to Adopt Item as Amended moved by Councillor David Shiner (Carried)
Source: Toronto City Clerk at www.toronto.ca/council