Item - 2015.MM10.15

Tracking Status

MM10.15 - Appointment of Interim Ombudsman - by Mayor John Tory, seconded by Deputy Mayor Denzil Minnan-Wong

Decision Type:

City Council Decision

City Council on November 3 and 4, 2015, adopted the following:


1.  City Council appoint as interim Ombudsman the person identified in Confidential Attachment 1 to the report (October 28, 2015) from the City Manager, pursuant to an Agreement to the satisfaction of the City Manager, effective November 17, 2015 and ending December 31, 2015.


2.  City Council authorize the public release of the name and summary profile of the interim Ombudsman contained in Confidential Attachment 1 the report (October 28, 2015) from the City Manager.


City Council has appointed the following person as interim Ombudsman:


-           Kwame Addo

City Council Decision Advice and Other Information

Summary Profile of Mr. Kwame Addo



Director, Investigations & Conflict Resolution, Office of the Ombudsman

City of Toronto                                                           February 2009 – present


Investigator, Office of the Ombudsman

Province of Ontario                                                    August 1990 – January 2009


Investigations Consultant/Advisor                             August – November 2006


Senior Claims Officer, Ministry of Transportation

Province of Ontario                                                    1988 – 1990


Independent Claims Adjuster                                     1985 – 1988

Crawford and Company


Professional Activities

Board Member, Society of Ontario Adjudicators and Regulators


Member, Practice Advisory Committee, Alternative Dispute Resolution Program

Humber College



Alternative Dispute Resolution Training

Conflict Resolution/Mediation Training

Contract Interpretation

Bachelor of Science, University of Guelph

Certificate in Human Resources Management, University of Toronto

Confidential Attachment - Personal matters about an identifiable person and labour relations or employee negotiations

Background Information (City Council)

Revised Member Motion MM10.15
(October 28, 2015) Revised report from the City Manager on appointment of an Interim Ombudsman
Confidential Attachment 1

Motions (City Council)

Motion to Waive Notice (Carried)

Speaker Nunziata advised Council that the necessary provisions of Chapter 27, Council Procedures, need to be waived to permit introduction of Motion MM10.15. A two-thirds vote of the Council Members present is required to waive notice.

Motion to Adopt Item (Carried)
Source: Toronto City Clerk at