Item - 2013.GM25.14

Tracking Status

  • City Council adopted this item on November 13, 2013 with amendments.
  • This item was considered by the Government Management Committee on October 15, 2013 and adopted without amendment. It will be considered by City Council on November 13, 2013.

GM25.14 - An Update on the City Services Benefit Card Implementation

Decision Type:
ACTION
Status:
Amended
Wards:
All

City Council Decision

City Council on November 13, 14, 15 and 18, 2013, adopted the following:

 

1.         City Council authorize the General Manager, Employment and Social Services, to issue a Request for Proposal (RFP) for a Drug Benefit Card, and award a contract contingent on the considerations outlined in the report (September 27, 2013) from the Deputy City Manager, Cluster A, including lowering current City costs.

 

2.         City Council direct the Deputy City Manager, Cluster A, to report back to the Government Management Committee on options for future applications of this technology to modernize service delivery.

 

3          City Council direct the General Manager, Employment and Social Services, to report to the Government Management Committee meeting by the end of the 1st quarter of 2014 on the progress to date on further possible uses of the City Services Benefit Card within Toronto Employment and Social Services and other potential applications to City services including those of Shelter Support and Housing Administration (SSHA) and Toronto Public Health.

Background Information (Committee)

(September 27, 2013) Report from the Deputy City Manager, Cluster A, on An Update on the City Services Benefit Card Implementation
https://www.toronto.ca/legdocs/mmis/2013/gm/bgrd/backgroundfile-62146.pdf

Motions (City Council)

1 - Motion to Amend Item (Additional) moved by Councillor Paul Ainslie (Carried)

That:

 

1.         City Council direct the General Manager, Employment and Social Services, to report to the Government Management Committee meeting by the end of the 1st quarter of 2014 on the progress to date on further possible uses of the City Services Benefit Card within Toronto Employment and Social Services and other potential applications to City services including those of Shelter Support and Housing Administration (SSHA) and Toronto Public Health.

Vote (Amend Item (Additional)) Nov-14-2013 11:03 AM

Result: Carried Majority Required - GM25.14 - Ainslie - motion 1
Total members that voted Yes: 34 Members that voted Yes are Paul Ainslie, Maria Augimeri, Ana Bail„o, Shelley Carroll, Raymond Cho, Gary Crawford, Janet Davis, Glenn De Baeremaeker, Mike Del Grande, Frank Di Giorgio, Sarah Doucette, Paula Fletcher, Mary Fragedakis, Norman Kelly, Mike Layton, Chin Lee, Peter Leon, Josh Matlow, Pam McConnell, Mary-Margaret McMahon, Joe Mihevc, Denzil Minnan-Wong, Ron Moeser, Frances Nunziata (Chair), Cesar Palacio, John Parker, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, David Shiner, Michael Thompson, Adam Vaughan, Kristyn Wong-Tam
Total members that voted No: 0 Members that voted No are
Total members that were Absent: 11 Members that were absent are Michelle Berardinetti, Josh Colle, Vincent Crisanti, John Filion, Doug Ford, Rob Ford, Mark Grimes, Gloria Lindsay Luby, Giorgio Mammoliti, Peter Milczyn, Karen Stintz

Motion to Adopt Item as Amended (Carried)

Vote (Adopt Item as Amended) Nov-14-2013 11:04 AM

Result: Carried Majority Required - GM25.14 - Adopt the item as amended
Total members that voted Yes: 34 Members that voted Yes are Paul Ainslie, Maria Augimeri, Ana Bail„o, Shelley Carroll, Raymond Cho, Gary Crawford, Janet Davis, Glenn De Baeremaeker, Mike Del Grande, Frank Di Giorgio, Sarah Doucette, Paula Fletcher, Mary Fragedakis, Norman Kelly, Mike Layton, Chin Lee, Peter Leon, Josh Matlow, Pam McConnell, Mary-Margaret McMahon, Joe Mihevc, Denzil Minnan-Wong, Ron Moeser, Frances Nunziata (Chair), Cesar Palacio, John Parker, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, David Shiner, Michael Thompson, Adam Vaughan, Kristyn Wong-Tam
Total members that voted No: 0 Members that voted No are
Total members that were Absent: 11 Members that were absent are Michelle Berardinetti, Josh Colle, Vincent Crisanti, John Filion, Doug Ford, Rob Ford, Mark Grimes, Gloria Lindsay Luby, Giorgio Mammoliti, Peter Milczyn, Karen Stintz

GM25.14 - An Update on the City Services Benefit Card Implementation

Decision Type:
ACTION
Status:
Adopted
Wards:
All

Committee Recommendations

The Government Management Committee recommends that:

 

1.         City Council grant authority to the General Manager, Employment and Social Services, to issue a Request for Proposal (RFP) for a Drug Benefit Card, and award a contract contingent on the considerations outlined in this report from the Deputy City Manager, Cluster A, including lowering current City costs.

 

2.         City Council direct the Deputy City Manager, Cluster A, report back to Government Management Committee on options for future applications of this technology to modernize service delivery.

Origin

(September 27, 2013) Report from the Deputy City Manager, Cluster A

Summary

The purpose of this report is to provide a status update on the future enhancements and applications of the City Services Benefit Card (CSBC) both for Employment and Social Services Division (TESS) and potentially for other Divisions within the City, including engaging other municipalities to discuss potential rollout of the payment card initiative to other Ontario Works service providers across Ontario.

 

Further, the report provides details of a TESS initiative to plan, develop and implement a Drug Benefit Card program as a new phase of the CSBC.  TESS seeks to replace the current paper Drug Benefit Eligibility Card which is produced and issued monthly to all Ontario Works (OW) clients under the Provincial OW legislation, with a permanent plastic Drug Benefit Card and an online web portal / interface to support the querying of OW clients' eligibility by drug dispensers / pharmacists. 

 

The development and implementation of this card will enhance the client experience with accessing drug benefits under the Ontario Drug Benefit Program and will also streamline administrative processes at TESS offices, resulting in cost savings for the City/TESS.  This new card could also be used to support eligibility confirmation for the TESS emergency dental and dentures program.

Background Information

(September 27, 2013) Report from the Deputy City Manager, Cluster A, on An Update on the City Services Benefit Card Implementation
https://www.toronto.ca/legdocs/mmis/2013/gm/bgrd/backgroundfile-62146.pdf

Motions

Motion to Adopt Item moved by Councillor Giorgio Mammoliti (Carried)
Source: Toronto City Clerk at www.toronto.ca/council