City of Toronto - 311 Self-service

Track service request status

Check the status of your service request using the reference number that you received from 311 by phone or e-mail.

Reference number:
Results
  1. Service request not found
  2. Please check that you have entered your reference number correctly. You may call 311 at any time to inquire about the status of your service request.
  3. Please call 311 if you require additional information, or if you need to cancel or make changes to your service request.
  4. Return to the 311 homepage