Item - 2025.IE26.1
Tracking Status
- This item will be considered by Infrastructure and Environment Committee on December 4, 2025. It will be considered by City Council on December 16, 17 and 18, 2025, subject to the actions of the Infrastructure and Environment Committee.
- See also 2025.IE25.2
IE26.1 - Presentation from the Chief Communications Officer - Toronto’s Blue Box Transition, Public Awareness and Information Messaging
- Consideration Type:
- Presentation
- Wards:
- All
Summary
The City’s Chief Communications Officer will provide an overview of the City’s communications initiatives to inform Torontonians about the transition of the City’s Blue Box Program that takes effect January 1, 2026. Highlights include: advertisements, direct mail information, social media initiatives, content for 311 and customer service strategies and important details for local councillors to support constituents.